specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Salla
providerId: salla
created: '2026-05-24'
modified: '2026-05-24'
reconciled: false
tags:
- FinOps
- Cost Management
- FOCUS
- E-Commerce
- Saudi Arabia
description: |
  FOCUS-aligned FinOps definition for the Salla e-commerce platform. Salla's commercial surface combines a flat
  monthly SaaS subscription with optional usage-based services (Salla Pay payment processing, Salla Logistics
  fulfillment) and partner-app charges billed through the Salla App Store on the merchant's invoice.
sources:
- https://salla.com/pricing
- https://docs.salla.dev/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Salla
serviceCategory: Commerce Platform
billingModel:
  pricingCategory: Subscription with Usage Add-ons
  billingFrequency: Monthly
  billingCurrency: SAR
  chargeCategories:
  - Subscription
  - Usage
  - Purchase
  - Tax
  - Credit
  - Adjustment
  primaryUnit: store
  secondaryUnits:
  - transaction
  - shipment
  - app_install
focusColumns:
  ServiceName: Salla
  ServiceCategory: Commerce Platform
  ProviderName: Salla
  PublisherName: Salla
  InvoiceIssuerName: Salla
  PricingCategory: Subscription
  PricingUnit: store
  BillingCurrency: SAR
meters:
- name: store_subscription
  unit: store
  aggregation: count
  dimensions:
  - plan
  - billing_cycle
- name: payment_transaction
  unit: transaction
  aggregation: sum
  dimensions:
  - payment_method
  - currency
  - amount_bucket
- name: shipment_fee
  unit: shipment
  aggregation: sum
  dimensions:
  - courier
  - origin
  - destination
- name: app_marketplace_charge
  unit: app_install
  aggregation: sum
  dimensions:
  - app
  - partner
  - plan
costAllocation:
  byPlan: Allocate subscription cost by Salla plan tier (Special, Advanced, Pro, Enterprise).
  byMerchant: Allocate transaction and shipment fees by merchant store identifier.
  byApp: Allocate App Store charges by installed partner app.
notes:
- The Salla Merchant API itself is not billed per call; it is bundled with each paid subscription.
- Transaction fees are charged only when the merchant uses Salla Pay; native gateway integrations (mada, STC Pay,
  HyperPay, Moyasar) have their own fee schedules billed directly by the payment provider.
- Salla Logistics fees follow the courier's published rate sheet plus a platform margin.
- Partner-app subscriptions and one-off purchases from the Salla App Store appear as separate line items on the
  merchant invoice.