specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: SAP Commerce Cloud
providerId: sap-commerce-cloud
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-05'
reconciled: false
tags:
  - FinOps
  - FOCUS
  - B2B
  - B2C
  - Commerce
  - Customer Experience
  - Ecommerce
  - Omnichannel
  - Retail
description: FOCUS-aligned FinOps placeholder for SAP Commerce Cloud. GMV-banded subscription with non-prod environment add-ons.
sources:
  - https://www.sap.com/products/crm/commerce-cloud.html
  - https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD
notes: Provider does not publish a public, machine-readable rate card; meters and FOCUS columns below are placeholders to be reconciled once contract or partner-portal terms are available.
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: SAP SE
serviceCategory: E-Commerce Platform
billingModel:
  pricingCategory: Enterprise Contract
  billingFrequency: Per-Invoice
  billingCurrency: USD/EUR/varies
  chargeCategories:
    - Purchase
    - Usage
    - Tax
    - Adjustment
focusColumns:
  ServiceName: SAP Commerce Cloud
  ServiceCategory: E-Commerce Platform
  ProviderName: SAP Commerce Cloud
  PublisherName: SAP SE
  InvoiceIssuerName: SAP SE
  BillingCurrency: USD
meters:
  - name: contracted_consumption
    description: Consumption against the customer's negotiated SAP / Concur contract; reconcile to actual
      provider-published meters once available.
    unit: varies
    aggregation: sum
    dimensions:
      - service
      - region
principles:
  - name: Visibility
    description: Use SAP for Me, the BTP Cockpit, or the SAP Concur admin console (as applicable) to
      view consumption against entitlements; line items appear on the SAP / Concur invoice.
  - name: Allocation
    description: Allocate by SAP global account / subaccount or by Concur entity; map to internal cost
      centers via the relevant cockpit before chargeback.
  - name: Optimization
    description: Track CPEA/BTPEA balance burn or per-employee subscription utilization; right-size service
      plans and prune unused entitlements at renewal.
  - name: Accountability
    description: Designate a single billing owner and reconcile invoices monthly with usage reports from
      the relevant SAP / Concur cockpit.
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com