name: SAP Commerce Cloud Vocabulary
description: Domain vocabulary for SAP Commerce Cloud (formerly SAP Hybris) e-commerce platform including product management, order management, and omnichannel operations.
version: '1.0'
created: '2026-05-02'
modified: '2026-05-02'

terms:
  - term: OCC
    definition: >-
      Omni Commerce Connect (OCC) is the RESTful API framework for SAP Commerce Cloud.
      OCC v2 provides the commerce-oriented endpoints for product catalog browsing,
      cart management, checkout, and order management used by storefronts and
      mobile applications.
    category: API
    synonyms:
      - Omni Commerce Connect
      - Commerce Web Services API

  - term: Base Site
    definition: >-
      A base site in SAP Commerce Cloud represents a distinct commerce website
      or channel configuration. Each base site has its own catalog, language,
      currency, and checkout flow settings. API requests are scoped to a base
      site via the baseSiteId URL parameter.
    category: Configuration

  - term: Catalog
    definition: >-
      A product catalog in SAP Commerce Cloud organizes all product data including
      categories, products, prices, and stock levels. Catalogs have versions
      (Staged and Online) enabling content staging before publication to the
      storefront.
    category: Product Management

  - term: Category
    definition: >-
      A classification node in the product catalog hierarchy. Categories can
      contain products and sub-categories forming a tree structure. Each category
      has a unique code, name, and may have associated merchandising content.
    category: Product Management

  - term: Product Code
    definition: >-
      The unique identifier for a product (equivalent to SKU) in SAP Commerce Cloud.
      Product codes are used in API paths and cart/order operations to reference
      specific products.
    category: Product Management
    synonyms:
      - SKU
      - Article Number

  - term: Cart
    definition: >-
      The shopping basket in SAP Commerce Cloud holding a customer's selected
      products before checkout. Carts are user-specific and persist across
      sessions. They contain entries (line items), totals, delivery options,
      and applied promotions.
    category: Commerce

  - term: Checkout
    definition: >-
      The process in SAP Commerce Cloud where a customer converts their cart
      into an order by confirming delivery address, payment details, and
      delivery mode. Supports both guest and authenticated checkout flows.
    category: Commerce

  - term: Order Entry
    definition: >-
      An individual line item within a cart or order representing a specific
      product at a quantity and price. Order entries have sequential entry
      numbers and can be individually modified or cancelled.
    category: Commerce
    synonyms:
      - Order Line Item
      - Cart Entry

  - term: B2B
    definition: >-
      Business-to-Business commerce in SAP Commerce Cloud. B2B scenarios support
      organizational account management, approval workflows, cost center allocation,
      negotiated pricing, and purchase order-based checkout.
    category: Commerce

  - term: B2C
    definition: >-
      Business-to-Consumer commerce in SAP Commerce Cloud. B2C scenarios support
      individual consumer accounts, standard checkout flows, loyalty programs,
      and personalized promotions.
    category: Commerce

  - term: Faceted Search
    definition: >-
      A product search approach in SAP Commerce Cloud that allows filtering by
      multiple attributes (facets) simultaneously. Facets include price ranges,
      brands, colors, and other product attributes. Implemented via the Solr
      search engine.
    category: Search

  - term: ASM
    definition: >-
      Assisted Service Module — a SAP Commerce Cloud feature enabling customer
      service agents to browse the storefront on behalf of customers, assisting
      with orders, returns, and account management.
    category: Customer Service
    synonyms:
      - Assisted Service

  - term: Promotions
    definition: >-
      Marketing rules in SAP Commerce Cloud that apply discounts or gifts
      based on conditions such as cart value, product combinations, or
      customer segment. Promotions can be global or voucher-triggered.
    category: Marketing

  - term: Omnichannel
    definition: >-
      SAP Commerce Cloud's ability to provide consistent shopping experiences
      across multiple channels including web, mobile, in-store POS, and
      third-party marketplaces, all sharing the same product catalog and
      order management.
    category: Platform

  - term: Stock Level
    definition: >-
      The quantity of a product available for purchase at a specific warehouse
      or point-of-service location. Stock levels affect product availability
      display and can be BASIC, DEFAULT, or FULL depending on the API field set.
    category: Inventory

  - term: Price Row
    definition: >-
      A pricing record in SAP Commerce Cloud associating a product with a
      price for a specific user group, currency, and date range. Price rows
      support complex B2B pricing scenarios including customer-specific pricing.
    category: Pricing