specification: API Commons Rate Limits
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/RateLimits
provider: Scrive
providerId: scrive
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- E-Signature
- e-ID
- Rate Limiting
- Quotas
description: >-
  The Scrive Document API applies rate limiting at the User Group level. As
  documented, a User Group is limited to 20,000 API calls per hour, and multiple
  API clients within the same user group share that single limit. Scrive states
  that rate limits are subject to change at any time without notice. Document
  status callbacks (webhooks) that fail (non-2xx response) are retried at
  increasing intervals starting after 5 minutes, ceasing after 10 failed
  attempts.
notes: >-
  The 20,000 calls/hour figure is the published per-user-group ceiling as of the
  review date and may change without notice. Confirm current limits in the live
  documentation at apidocs.scrive.com before relying on them.
sources:
- https://apidocs.scrive.com/
responseCodes:
  throttled: 429
limits:
- name: User Group API Calls
  scope: user-group
  metric: requests
  limit: 20000 per hour
  notes: Shared across all API clients within the same user group. Subject to change without notice.
- name: Callback Retry
  scope: document
  metric: retries
  limit: 10 attempts
  notes: Failed status callbacks (non-2xx) are retried at increasing intervals starting after 5 minutes, up to 10 attempts.
policies:
- name: Shared Group Limit
  description: The per-hour call limit is enforced per user group, not per API client; multiple integrations under one group draw down the same budget.
- name: Backoff Strategy
  description: Clients should implement exponential backoff with jitter and honor 429 responses, as limits may change at any time.
- name: Callback Reliability
  description: Callback endpoints must return a 2xx quickly; Scrive retries failed deliveries with increasing intervals and stops after 10 attempts, so consumers should also reconcile state via the documents list/get endpoints.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com