generated: '2026-08-28'
method: searched
source: >-
  https://www.cantaloupe.com/status/, https://www.cantaloupe.com/release-notes/,
  https://www.cantaloupe.com/legal/
provider: Seed
providerId: seed-platform
description: >-
  Lifecycle posture for Cantaloupe's Seed platform. Cantaloupe operates a status
  page and a dated release-notes surface at the company level. It publishes no
  API versioning policy, no deprecation or sunset policy, no SLA, and no API
  reference in which deprecated operations could be marked.
status_page:
  present: true
  url: https://www.cantaloupe.com/status/
  type: hand-maintained page
  machine_readable: false
  components: false
  subscribe: false
  history: >-
    Dated incident entries with a current notice and a "Previous Updates" list.
    Latest at probe time: 07.09.26 12:00pm ET, "Seed DEX Processing Delay" —
    resolved. Prior entries 07.08.26, 03.24.26, 03.23.26.
  note: >-
    Named Seed explicitly (Seed and Seed Live device traffic, Seed Alerts page),
    so it does cover this platform rather than only sibling products.
  http_status: 200
change_log:
  present: true
  url: https://www.cantaloupe.com/release-notes/
  scheme: dated product release notes
  covers: >-
    Every one of the 12 published release notes is for Cheq by Cantaloupe. The
    index says "Updates for Cantaloupe products, including Cheq," but no Seed or
    Seed API release note has been published.
  seed_entries: 0
  http_status: 200
versioning:
  policy_published: false
  scheme: unknown
  note: >-
    The removed scaffold URLs implied a /v1/ path segment; no Cantaloupe page
    states a versioning scheme, so nothing is asserted.
deprecation:
  policy_published: false
  sunset_header: unknown
  deprecation_header: unknown
  rfc8594: unknown
  deprecated_operations: []
  note: >-
    No deprecation or sunset policy is published, and there is no API reference
    or machine-readable contract in which deprecated operations could be marked.
    No Deprecation pointer is emitted.
sla:
  published: false
  note: >-
    No uptime or support SLA is published publicly. Service terms are carried in
    the Master Services Agreement, which must be executed to purchase Cantaloupe
    services —
    https://www.cantaloupe.com/wp-content/uploads/2024/10/Cantaloupe-Master-Services-Agreement.pdf
support:
  help_center: https://www.cantaloupe.com/help-center/
  community: https://community.cantaloupe.com/community-learn-more
  contact: https://www.cantaloupe.com/contact/
  phone: '+1.888.365.7382'
corporate:
  entity: Cantaloupe, LLC.
  address: 101 Lindenwood Drive Suite 405, Malvern, PA 19355
  note: >-
    Site footer reads "Cantaloupe, LLC." as of 2026-08-28; earlier catalog
    material refers to Cantaloupe, Inc. Recorded as observed, not interpreted.
pointers:
  - type: StatusPage
    url: https://www.cantaloupe.com/status/
  - type: ChangeLog
    url: https://www.cantaloupe.com/release-notes/