generated: '2026-08-13'
method: searched
probe: true
source: https://www.sendible.com/vulnerability-reporting
name: Sendible Vulnerability Reporting Policy
policy:
  - https://www.sendible.com/vulnerability-reporting
contact:
  - security@sendible.com
bug_bounty: false
compensation: none
safe_harbor: true
scope:
  testing_requirement: >-
    All vulnerability testing must be conducted against test or trial accounts
    where one is available.
prohibited:
  - Actions that may negatively affect Sendible or its users (spam, brute force, denial of service)
  - Accessing, or attempting to access, data that does not belong to you
  - Destroying or corrupting data that does not belong to you
  - Physical or electronic attacks on Sendible personnel, property or data centres
  - Social engineering of any Sendible employee or contractor
  - Testing participating services with anything other than a test or trial account
  - Violating laws or breaching agreements in order to discover vulnerabilities
commitments:
  - Sendible pledges not to initiate legal action against researchers who adhere to the policy.
  - Sendible will acknowledge receipt of a report and notify the reporter when the vulnerability is fixed.
  - Researchers are asked not to publicise an unresolved vulnerability to third parties.
security_txt: false
evidence:
  - {source: 'https://www.sendible.com/vulnerability-reporting', http_status: 200, kind: disclosure-policy-page}
  - {source: 'https://www.sendible.com/privacy', http_status: 200, kind: privacy-policy-section, note: 'section 11, "Vulnerability reporting policy", links to the policy page'}
  - {source: 'https://www.sendible.com/.well-known/security.txt', http_status: 404, kind: security-txt-absent}
note: >-
  Sendible publishes a real, first-party responsible-disclosure policy with a
  named security contact and an explicit safe-harbour pledge, but does NOT serve
  an RFC 9116 /.well-known/security.txt — a researcher who follows the standard
  discovery path will not find it. The automated probe
  (0-working/probe-security-programs.py) missed this page because it lives at
  /vulnerability-reporting, which is not one of the paths it checks; it was found
  by reading section 11 of the privacy policy.