vocabulary: sendle
title: Sendle Shipping Vocabulary
description: |
  Normative terms used across the Sendle API and integration docs covering orders,
  tracking, products, manifests, and the supply-chain context Sendle operates in.
version: "1.0"
domain: Logistics, Shipping, Last-Mile Delivery
regions:
  - Australia
  - United States
  - Canada
terms:
  - term: Sendle Reference
    abbreviation: ref
    definition: Unique parcel identifier (alphanumeric, 6+ chars, starts with "S") used across Orders and Tracking.
  - term: Order
    definition: A booked Sendle shipment with sender, receiver, weight, dimensions, price, and label.
  - term: Product
    definition: A specific shipping service tier and first-mile option pairing (e.g. Standard Pickup, Express Drop Off).
  - term: First Mile
    definition: How a parcel enters the Sendle network — driver pickup or sender drop-off at a valid Sendle location.
  - term: Idempotency Key
    definition: Client-provided header allowing a POST to be safely retried without creating duplicates.
  - term: Tracking Event
    definition: A single scan or status update in the parcel lifecycle, identified by event_type.
  - term: Webhook Subscription
    definition: Per-parcel registration that pushes tracking events to the account-level callback URL.
  - term: Manifest
    abbreviation: SCAN Form
    definition: USPS SCAN Form bundling many US Domestic Sendle orders under a single barcode for driver collection.
  - term: Duties Unpaid
    abbreviation: DAP
    definition: International service where the recipient may owe duties and taxes on arrival.
  - term: Duties Paid
    abbreviation: DDP
    definition: International service where duties and taxes are included in the quote (Price Guaranteed).
  - term: HS Code
    definition: Harmonized System tariff code (6-10 digits) required for international parcel contents.
  - term: Cover
    definition: Optional insurance coverage purchased per parcel.
  - term: Pickup
    definition: Driver collection of the parcel from the sender's address.
  - term: Drop Off
    definition: Sender deposits the parcel at a valid Sendle drop-off location.
  - term: "ATL Only definition: \"Authority To Leave only\" - parcel will be left without signature at destination."
  - term: Hide Pickup Address
    definition: Australia-only flag suppressing the pickup address from the printed label (privacy for senders).
shipping_event_types:
  - Pickup Attempted
  - Pickup
  - Drop Off
  - Dropped Off
  - Info
  - In Transit
  - Out for Delivery
  - Delivery Attempted
  - Delivered
  - Local Delivery
  - Card Left
  - Left with Agent
  - Damaged
  - Unable to Deliver
  - Expired
related_standards:
  - name: ISO 3166-1 alpha-2
    use: Country codes in addresses
  - name: ISO 4217
    use: Currency codes (AUD, CAD, USD)
  - name: RFC 3339
    use: Timestamp serialization in tracking and webhook payloads
  - name: Harmonized System (WCO)
    use: International parcel contents tariff codes