generated: '2026-08-13'
method: searched
source: https://sendpulse.com/updates
machine_readable_feed:
  url: https://sendpulse.com/updates/feed.json
  format: JSON
  schema_version: '1.0'
  http_status: 200
  note: First-party JSON feed of every platform update, with id/title/summary/category/created_at/updated_at.
scheme: dated product-update entries, categorised by SendPulse tool; not API-version release notes
note: This is a PRODUCT changelog, not an API changelog. Entries describe features in the Email, CRM, Chatbot, Courses,
  Website, SMS, Push, Automation, Pop-up and Live Chat products. No entry announces an API version bump, a breaking
  change or a deprecation, and there is no separate API/spec changelog.
total_entries: 500
entries_by_category:
  Chatbots: 142
  Online Course Builder: 79
  Landing Pages: 71
  CRM: 69
  Automation 360: 68
  Pop-ups: 39
  Integrations: 14
  General: 7
  Email Campaigns: 6
  Live chat: 5
most_recent: '2026-08-11'
breaking_changes_flagged: 0
entries:
- title: Track ad performance for your Instagram and WhatsApp chatbots
  date: '2026-08-11'
  category: Chatbots
  summary: Use the new “Ad performance” tab to view Meta Ads Manager campaign data with chatbot results generated
    after users click your ads, including conversations started, leads, purchases, and more. Track cost per lead
    and cost per purchase to evaluate conversions against your ad spend, and view events your chatbot sends to Meta.
- title: New CRM contact access level
  date: '2026-08-11'
  category: CRM
  summary: In the user role settings, allow your team members to access contacts linked to their assigned deals
    or tasks. When needed, they can open contact cards assigned to another user — for instance, to follow up on
    a payment and close their deal. In the main contact list, they will still see only the contacts assigned to
    them.
- title: New payment filters in the CRM system
  date: '2026-08-11'
  category: CRM
  summary: In “eCommerce” → “Payments,” filter payments by product name or SKU and contact assignee.  This helps
    you analyze payments from customers assigned to specific team members and track transactions for selected products.
- title: 'Questions for course tests, forms, and certificates '
  date: '2026-08-11'
  category: Online Course Builder
  summary: Students can now ask questions about tests, forms, and certificates in their student account if this
    feature is included in their plan. Instructors can instantly see which course item the question refers to, making
    it easier to understand the context and provide timely help.
- title: Arrange Telegram chatbot buttons your way
  date: '2026-08-07'
  category: Chatbots
  summary: Drag and drop buttons or quick replies between rows in your chatbot message to arrange them exactly how
    you want. Preview the button layout in the sidebar and restore the default arrangement with a single click whenever
    needed. This allows you to create clearer, better-structured Telegram chatbot messages.
- title: Track changes across your academy
  date: '2026-08-07'
  category: Online Course Builder
  summary: Use the “History” tab to view changes to your academy settings, courses, groups, and students. Filter
    records by event name, instructor, or date range to quickly find the information you need. Monitor your team's
    activity and stay informed about recent updates.
- title: 'Let AI generate SEO metadata for your CRM products '
  date: '2026-08-07'
  category: CRM
  summary: Fill in SEO fields in seconds, even with zero tech skills. In your CRM product card, go to SEO settings
    and click “Fill with AI” to generate the SEO title, description, and keywords based on the product name and
    description. You can customize the prompt, select an AI model, and fine-tune the generated content if needed.
- title: Sell CRM products through pop-ups
  date: '2026-08-07'
  category: Pop-ups
  summary: Select the “Product” pop-up type and add one or more products from your CRM catalog — their details will
    be filled in automatically. In the “Confirmation” tab, add checkout fields and select available payment methods.
    Let customers purchase products directly in the pop-ups while CRM deals are created automatically after payment.
- title: Use ad referral data in chatbot flows
  date: '2026-08-07'
  category: Chatbots
  summary: In the “Chats” section, copy shortcodes for ad referral data, including the ad ID, ad link, click ID,
    and more. Use them in chatbot messages, the “Action” → “Set variable” element, or send them to your analytics
    tools for more accurate conversion tracking.
- title: 'Refresh CRM payment statuses manually '
  date: '2026-08-07'
  category: CRM
  summary: In the “Payments” section or a contact or deal card, click the refresh icon next to a payment status.
    The CRM system retrieves the latest status from your payment provider without reloading the page.  This lets
    you verify payments faster and continue working with customers without waiting for a payment webhook.
- title: Enable two-way SMS conversations in Automation
  date: '2026-08-05'
  category: Automation 360
  summary: In your automated flow, go to the "SMS" element and select your SMS chatbot phone number as the sender
    to let recipients reply to your messages. Their replies will appear in the “Chats” section, where your chatbot
    or a team member can take over the conversation. Turn one-way notifications into interactive conversations that
    drive conversions.
- title: Limit the number of students on course plans
  date: '2026-08-07'
  category: Online Course Builder
  summary: In your paid course plan settings, set the maximum number of students who can purchase it. Once the limit
    is reached, you can only enroll new students manually in the “Students” tab. This helps you sell premium plans
    with limited spots and highlight the exclusivity of your offer.
- title: 'New GPT-5.6 models in your chatbot “AI Agent” '
  date: '2026-08-05'
  category: Chatbots
  summary: Use GPT-5.6 Sol for complex requests that require precision and strong reasoning, GPT-5.6 Luna for quick
    consultations, and GPT-5.6 Terra for a balanced mix of speed and quality in your everyday chats. Every model
    supports web search, file search, and MCP server connections.
- title: Filter flows by start type in Automation
  date: '2026-08-05'
  category: Automation 360
  summary: Use the “Start type” filter to quickly find automated flows triggered by your email service, CRM, online
    courses, dynamic segments, or events. Combine it with other filter criteria to streamline navigation through
    large automated flow lists.
- title: Voice calls in your WhatsApp chatbots
  date: '2026-08-05'
  category: Chatbots
  summary: Turn on voice calls in your chatbot settings to receive and make calls after a subscriber grants permission.
    Incoming and answered outgoing calls start a 24-hour customer service window, allowing you to send free-form
    messages within that timeframe. During calls, you can view the chat history and add notes for future conversations.
- title: 'WhatsApp chatbots now support сarousel messages '
  date: '2026-08-05'
  category: Chatbots
  summary: Add up to 10 cards with images, titles, descriptions, and one or two buttons to showcase products or
    services in a single engaging message and boost conversions. Add a text message before the carousel, and make
    sure every card contains the same number and type of buttons.
- title: Inform subscribers when they're chatting with an AI agent
  date: '2026-08-05'
  category: Chatbots
  summary: In your AI integration settings, turn on the “AI agent disclosure” option and customize the default notification
    if needed. The system automatically adds it to the AI agent's first message to help you stay transparent and
    comply with regulations in supported regions.
- title: View all Automation flows linked to a pixel event
  date: '2026-08-05'
  category: Automation 360
  summary: In the “Linked flows” section, you can now see all automated flows where a pixel event starts or stops
    a scenario or is used in the “Condition” element. The system automatically updates flow names and statuses whenever
    you make changes. This allows you to immediately see how editing or deleting an event will affect your auto-flows,
    helping you manage them more efficiently.
- title: Delete variables in bulk with the public API
  date: '2026-08-05'
  category: Chatbots
  summary: Use the POST /contacts/deleteVariable endpoint to pass multiple variable IDs or names in a single request
    and clear their values for a selected chatbot contact. This will help you reduce API requests and remove temporary
    or outdated subscriber data more efficiently.
- title: Style pop-up placeholders your way
  date: '2026-08-05'
  category: Pop-ups
  summary: In your pop-up settings, you can customize the font, color, and size of placeholders in input fields.
    For instance, match their appearance to your pop-up layout and brand style, or increase the font size on mobile
    devices to improve readability.
- title: Manage WhatsApp templates with the public API
  date: '2026-08-05'
  category: Chatbots
  summary: Use GET /templates to retrieve and search templates by name, category, status, or language; DELETE /templates/{id}
    to remove them using templates’ ID; and POST /templates to create new templates and automatically submit them
    for Meta review. Manage your WhatsApp templates from external systems without extra manual work.
- title: Enhance student accounts using custom code
  date: '2026-07-30'
  category: Online Course Builder
  summary: Add third-party code or custom JavaScript in your academy settings to enhance student accounts without
    hiring an expert. Easily integrate analytics, support chat, feedback forms, and other custom tools to level
    up your academy and create a tailored learning experience.
- title: Start chatbot flows from the specific point in your flow
  date: '2026-07-30'
  category: Chatbots
  summary: When manually launching a chatbot flow from the “Audience” section, you can select the starting point
    of your flow. To do this, simply paste the block ID copied from the flow builder. For instance, you can let
    customers who have already purchased a subscription access it immediately instead of browsing your pricing plans.
- title: Run automated flows with just a subscriber's name and ID
  date: '2026-07-30'
  category: Automation 360
  summary: If your chatbot flow contains the “Start A360 workflow by event” action, the Automation flow will run
    even without the subscriber's email address or phone number. Messages will be sent through the “Messaging app”
    element only, while other actions, like creating a deal or notifying your team, will continue to run as configured.
- title: Filter CRM payments by product and payment type
  date: '2026-07-30'
  category: CRM
  summary: In “eCommerce” → “Payments,” filter payments by product type (physical, digital, or subscription) and
    payment type (first or repeat). This helps you better evaluate customer acquisition and retention trends to
    optimize your product offering.