openapi: 3.0.3 info: title: ServiceM8 REST API description: >- ServiceM8 is field service and job management software for trade and home-service businesses. The REST API is plain JSON over HTTP and closely follows REST principles: every resource (Job, Company, JobActivity, Attachment, and so on) has its own URL and is manipulated in isolation using GET, POST, and DELETE. The base URL is https://api.servicem8.com/api_1.0 and each object type is exposed as a `.json` collection - for example GET /company.json lists companies and GET /company/{uuid}.json retrieves one. Creating a record is a POST to the collection; updating a record is a POST to the record URL; deleting is a DELETE to the record URL. Private integrations authenticate with an API key sent in the `X-API-Key` header. Public add-ons authenticate with OAuth 2.0 (authorize at https://go.servicem8.com/oauth/authorize, exchange the code at https://go.servicem8.com/oauth/access_token) and send a Bearer access token. Naming note: the ServiceM8 user interface term "Client" or "Customer" maps to the "Company" object in the API. Only a subset of ServiceM8 functionality is modeled here; ServiceM8 documents 60+ objects. Object endpoint filenames other than company.json, jobcontact.json, and companycontact.json (which are confirmed in ServiceM8's own documentation) are modeled from ServiceM8's documented resource index and its consistent lowercase object naming convention. version: '1.0' contact: name: ServiceM8 Developer url: https://developer.servicem8.com license: name: ServiceM8 API Terms url: https://www.servicem8.com/terms servers: - url: https://api.servicem8.com/api_1.0 description: ServiceM8 REST API (object endpoints) - url: https://api.servicem8.com description: ServiceM8 webhook subscription endpoints security: - apiKeyAuth: [] - oauth2: [] tags: - name: Jobs description: Jobs - the central record for a piece of work. - name: Job Activities description: Scheduled bookings and recorded time entries on a job. - name: Clients description: Companies (clients/customers) and their contacts. - name: Job Contacts description: People attached to a specific job (billing, site, etc.). - name: Staff description: Staff members - technicians and office users. - name: Materials description: Materials catalog and job material line items. - name: Attachments description: Files linked to jobs - photos, PDFs, signed documents. - name: Queues description: Workflow stages jobs move through. - name: Vendors description: ServiceM8 account records an integration operates against. - name: Badges description: Coloured labels used to tag jobs and clients. - name: Webhooks description: Object and event webhook subscriptions. paths: /job.json: get: operationId: listJobs tags: [Jobs] summary: List jobs description: Lists jobs in the account. Supports OData-style $filter on fields. parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of job records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Job' '401': $ref: '#/components/responses/Unauthorized' '429': $ref: '#/components/responses/Throttled' post: operationId: createJob tags: [Jobs] summary: Create a job requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Job' responses: '200': description: Job created. The new record UUID is returned in the x-record-uuid header. '401': $ref: '#/components/responses/Unauthorized' '429': $ref: '#/components/responses/Throttled' /job/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getJob tags: [Jobs] summary: Retrieve a job responses: '200': description: A single job record. content: application/json: schema: $ref: '#/components/schemas/Job' '404': $ref: '#/components/responses/NotFound' post: operationId: updateJob tags: [Jobs] summary: Update a job requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Job' responses: '200': description: Job updated. '404': $ref: '#/components/responses/NotFound' delete: operationId: deleteJob tags: [Jobs] summary: Delete a job responses: '200': description: Job deleted. '404': $ref: '#/components/responses/NotFound' /jobactivity.json: get: operationId: listJobActivities tags: [Job Activities] summary: List job activities parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of job activity records. content: application/json: schema: type: array items: $ref: '#/components/schemas/JobActivity' '429': $ref: '#/components/responses/Throttled' post: operationId: createJobActivity tags: [Job Activities] summary: Create a job activity requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobActivity' responses: '200': description: Job activity created. /jobactivity/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getJobActivity tags: [Job Activities] summary: Retrieve a job activity responses: '200': description: A single job activity record. content: application/json: schema: $ref: '#/components/schemas/JobActivity' post: operationId: updateJobActivity tags: [Job Activities] summary: Update a job activity requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobActivity' responses: '200': description: Job activity updated. delete: operationId: deleteJobActivity tags: [Job Activities] summary: Delete a job activity responses: '200': description: Job activity deleted. /company.json: get: operationId: listCompanies tags: [Clients] summary: List companies (clients) description: Lists client companies. In the ServiceM8 UI these are Clients/Customers. parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of company records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Company' '401': $ref: '#/components/responses/Unauthorized' post: operationId: createCompany tags: [Clients] summary: Create a company requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Company' responses: '200': description: Company created. /company/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getCompany tags: [Clients] summary: Retrieve a company responses: '200': description: A single company record. content: application/json: schema: $ref: '#/components/schemas/Company' post: operationId: updateCompany tags: [Clients] summary: Update a company requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Company' responses: '200': description: Company updated. delete: operationId: deleteCompany tags: [Clients] summary: Delete a company responses: '200': description: Company deleted. /companycontact.json: get: operationId: listCompanyContacts tags: [Clients] summary: List company contacts parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of company contact records. content: application/json: schema: type: array items: $ref: '#/components/schemas/CompanyContact' post: operationId: createCompanyContact tags: [Clients] summary: Create a company contact requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/CompanyContact' responses: '200': description: Company contact created. /companycontact/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getCompanyContact tags: [Clients] summary: Retrieve a company contact responses: '200': description: A single company contact record. content: application/json: schema: $ref: '#/components/schemas/CompanyContact' post: operationId: updateCompanyContact tags: [Clients] summary: Update a company contact requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/CompanyContact' responses: '200': description: Company contact updated. delete: operationId: deleteCompanyContact tags: [Clients] summary: Delete a company contact responses: '200': description: Company contact deleted. /jobcontact.json: get: operationId: listJobContacts tags: [Job Contacts] summary: List job contacts parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of job contact records. content: application/json: schema: type: array items: $ref: '#/components/schemas/JobContact' post: operationId: createJobContact tags: [Job Contacts] summary: Create a job contact requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobContact' responses: '200': description: Job contact created. /jobcontact/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getJobContact tags: [Job Contacts] summary: Retrieve a job contact responses: '200': description: A single job contact record. content: application/json: schema: $ref: '#/components/schemas/JobContact' post: operationId: updateJobContact tags: [Job Contacts] summary: Update a job contact requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobContact' responses: '200': description: Job contact updated. delete: operationId: deleteJobContact tags: [Job Contacts] summary: Delete a job contact responses: '200': description: Job contact deleted. /staff.json: get: operationId: listStaff tags: [Staff] summary: List staff members parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of staff records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Staff' post: operationId: createStaff tags: [Staff] summary: Create a staff member requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Staff' responses: '200': description: Staff member created. /staff/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getStaff tags: [Staff] summary: Retrieve a staff member responses: '200': description: A single staff record. content: application/json: schema: $ref: '#/components/schemas/Staff' post: operationId: updateStaff tags: [Staff] summary: Update a staff member requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Staff' responses: '200': description: Staff member updated. delete: operationId: deleteStaff tags: [Staff] summary: Delete a staff member responses: '200': description: Staff member deleted. /material.json: get: operationId: listMaterials tags: [Materials] summary: List materials parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of material records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Material' post: operationId: createMaterial tags: [Materials] summary: Create a material requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Material' responses: '200': description: Material created. /material/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getMaterial tags: [Materials] summary: Retrieve a material responses: '200': description: A single material record. content: application/json: schema: $ref: '#/components/schemas/Material' post: operationId: updateMaterial tags: [Materials] summary: Update a material requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Material' responses: '200': description: Material updated. delete: operationId: deleteMaterial tags: [Materials] summary: Delete a material responses: '200': description: Material deleted. /jobmaterial.json: get: operationId: listJobMaterials tags: [Materials] summary: List job materials description: Line items (materials/labour) added to a specific job. parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of job material records. content: application/json: schema: type: array items: $ref: '#/components/schemas/JobMaterial' post: operationId: createJobMaterial tags: [Materials] summary: Create a job material requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobMaterial' responses: '200': description: Job material created. /jobmaterial/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getJobMaterial tags: [Materials] summary: Retrieve a job material responses: '200': description: A single job material record. content: application/json: schema: $ref: '#/components/schemas/JobMaterial' post: operationId: updateJobMaterial tags: [Materials] summary: Update a job material requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/JobMaterial' responses: '200': description: Job material updated. delete: operationId: deleteJobMaterial tags: [Materials] summary: Delete a job material responses: '200': description: Job material deleted. /attachment.json: get: operationId: listAttachments tags: [Attachments] summary: List attachments description: >- Lists attachment metadata records. The binary file itself is fetched or uploaded at /attachment/{uuid}.file. parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of attachment records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Attachment' post: operationId: createAttachment tags: [Attachments] summary: Create an attachment record requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Attachment' responses: '200': description: Attachment metadata created. Upload the file bytes to /attachment/{uuid}.file. /attachment/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getAttachment tags: [Attachments] summary: Retrieve an attachment record responses: '200': description: A single attachment record. content: application/json: schema: $ref: '#/components/schemas/Attachment' post: operationId: updateAttachment tags: [Attachments] summary: Update an attachment record requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Attachment' responses: '200': description: Attachment updated. delete: operationId: deleteAttachment tags: [Attachments] summary: Delete an attachment responses: '200': description: Attachment deleted. /attachment/{uuid}.file: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: downloadAttachmentFile tags: [Attachments] summary: Download attachment file bytes responses: '200': description: The binary contents of the attachment. content: application/octet-stream: schema: type: string format: binary post: operationId: uploadAttachmentFile tags: [Attachments] summary: Upload attachment file bytes requestBody: required: true content: application/octet-stream: schema: type: string format: binary responses: '200': description: File uploaded for the attachment record. /queue.json: get: operationId: listQueues tags: [Queues] summary: List queues parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of queue records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Queue' post: operationId: createQueue tags: [Queues] summary: Create a queue requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Queue' responses: '200': description: Queue created. /queue/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getQueue tags: [Queues] summary: Retrieve a queue responses: '200': description: A single queue record. content: application/json: schema: $ref: '#/components/schemas/Queue' post: operationId: updateQueue tags: [Queues] summary: Update a queue requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Queue' responses: '200': description: Queue updated. delete: operationId: deleteQueue tags: [Queues] summary: Delete a queue responses: '200': description: Queue deleted. /vendor.json: get: operationId: listVendors tags: [Vendors] summary: List vendors description: Returns the connected ServiceM8 account (vendor) record(s). responses: '200': description: An array of vendor records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Vendor' /vendor/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getVendor tags: [Vendors] summary: Retrieve a vendor responses: '200': description: A single vendor (account) record. content: application/json: schema: $ref: '#/components/schemas/Vendor' /badge.json: get: operationId: listBadges tags: [Badges] summary: List badges parameters: - $ref: '#/components/parameters/Filter' responses: '200': description: An array of badge records. content: application/json: schema: type: array items: $ref: '#/components/schemas/Badge' post: operationId: createBadge tags: [Badges] summary: Create a badge requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Badge' responses: '200': description: Badge created. /badge/{uuid}.json: parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getBadge tags: [Badges] summary: Retrieve a badge responses: '200': description: A single badge record. content: application/json: schema: $ref: '#/components/schemas/Badge' post: operationId: updateBadge tags: [Badges] summary: Update a badge requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Badge' responses: '200': description: Badge updated. delete: operationId: deleteBadge tags: [Badges] summary: Delete a badge responses: '200': description: Badge deleted. /webhook_subscriptions: servers: - url: https://api.servicem8.com get: operationId: listWebhookSubscriptions tags: [Webhooks] summary: List webhook subscriptions responses: '200': description: An array of webhook subscription records. content: application/json: schema: type: array items: $ref: '#/components/schemas/WebhookSubscription' post: operationId: createWebhookSubscription tags: [Webhooks] summary: Create or update an object webhook subscription description: >- Subscribe to changes on specific fields of an object type. When a subscribed field changes, ServiceM8 POSTs the object type, changed fields, uuid, and a resource_url to your callback URL. requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/WebhookSubscription' responses: '200': description: Webhook subscription created or updated. /webhook_subscriptions/{uuid}: servers: - url: https://api.servicem8.com parameters: - $ref: '#/components/parameters/Uuid' get: operationId: getWebhookSubscription tags: [Webhooks] summary: Retrieve a webhook subscription responses: '200': description: A single webhook subscription record. content: application/json: schema: $ref: '#/components/schemas/WebhookSubscription' delete: operationId: deleteWebhookSubscription tags: [Webhooks] summary: Delete a webhook subscription responses: '200': description: Webhook subscription deleted. components: securitySchemes: apiKeyAuth: type: apiKey in: header name: X-API-Key description: API key for private/single-account integrations. oauth2: type: oauth2 description: OAuth 2.0 for public add-ons. Access tokens expire after 3600 seconds. flows: authorizationCode: authorizationUrl: https://go.servicem8.com/oauth/authorize tokenUrl: https://go.servicem8.com/oauth/access_token refreshUrl: https://go.servicem8.com/oauth/access_token scopes: manage_jobs: Read and write jobs read_jobs: Read jobs manage_customers: Read and write customers (companies) read_customers: Read customers (companies) manage_staff: Read and write staff read_staff: Read staff manage_inventory: Read and write materials and inventory manage_schedule: Read and write scheduling and job activities publish_sms: Send SMS messages publish_email: Send email messages vendor_logo: Read vendor account information parameters: Uuid: name: uuid in: path required: true description: The UUID of the record. schema: type: string Filter: name: $filter in: query required: false description: >- OData-style filter expression, e.g. `$filter=active eq 1` or `edit gt '2026-01-01'`. Filtering is supported on indexed fields. schema: type: string responses: Unauthorized: description: Missing or invalid API key / access token. NotFound: description: The requested record does not exist. Throttled: description: >- Rate limit exceeded (180 requests/minute or 20,000 requests/day). Body is the text "Number of allowed API requests per minute exceeded". schemas: Job: type: object properties: uuid: type: string active: type: integer description: 1 for active, 0 for deleted. created_by_staff_uuid: type: string date: type: string company_uuid: type: string description: UUID of the client Company this job is for. generated_job_id: type: string status: type: string description: Quote, Work Order, Invoice, Complete, or Unsuccessful. job_address: type: string job_description: type: string work_done_description: type: string queue_uuid: type: string total_invoice_amount: type: string edit: type: string description: Last edit timestamp. JobActivity: type: object properties: uuid: type: string active: type: integer job_uuid: type: string staff_uuid: type: string start_date: type: string end_date: type: string activity_was_scheduled: type: integer activity_was_recorded: type: integer Company: type: object description: A client/customer (called Company in the API). properties: uuid: type: string active: type: integer name: type: string email: type: string website: type: string billing_address: type: string address: type: string is_individual: type: integer badges: type: string description: Comma-separated list of badge UUIDs. CompanyContact: type: object properties: uuid: type: string active: type: integer company_uuid: type: string first: type: string last: type: string email: type: string phone: type: string mobile: type: string type: type: string JobContact: type: object properties: uuid: type: string active: type: integer job_uuid: type: string first: type: string last: type: string email: type: string phone: type: string mobile: type: string type: type: string description: JOB, BILLING, Property Owner, or Property Manager. Staff: type: object properties: uuid: type: string active: type: integer first: type: string last: type: string email: type: string mobile: type: string job_title: type: string security_role_uuid: type: string Material: type: object properties: uuid: type: string active: type: integer name: type: string description: type: string price: type: string cost: type: string tax_rate_uuid: type: string JobMaterial: type: object properties: uuid: type: string active: type: integer job_uuid: type: string material_uuid: type: string name: type: string quantity: type: string price: type: string cost: type: string displayed_amount: type: string Attachment: type: object properties: uuid: type: string active: type: integer related_object: type: string description: The object type this attaches to, e.g. job or company. related_object_uuid: type: string attachment_name: type: string file_type: type: string description: File extension, e.g. .jpg or .pdf. photo_width: type: string photo_height: type: string Queue: type: object properties: uuid: type: string active: type: integer name: type: string email: type: string sort_order: type: integer Vendor: type: object properties: uuid: type: string name: type: string email: type: string plan: type: string timezone: type: string Badge: type: object properties: uuid: type: string active: type: integer name: type: string colour: type: string WebhookSubscription: type: object properties: uuid: type: string object: type: string description: The object type to watch, e.g. job or company. fields: type: string description: Comma-separated list of fields to subscribe to. callback_url: type: string unique_id: type: string description: Optional identifier for grouping subscriptions.