{
  "opencollection": "1.0.0",
  "info": {
    "name": "ServiceNow Trouble Ticket API",
    "version": "Zurich"
  },
  "request": {
    "auth": {
      "type": "basic",
      "username": "{{username}}",
      "password": "{{password}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Trouble Ticket",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Servicenow Retrieve All Trouble Tickets",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{instance}.servicenow.com/api/now/troubleTicket",
            "params": [
              {
                "name": "fields",
                "value": "id,name,description,status,severity,ticketType",
                "type": "query",
                "description": "List of fields to return in the response. Invalid fields are ignored."
              },
              {
                "name": "id",
                "value": "abc123",
                "type": "query",
                "description": "Filter trouble tickets by sys_id"
              },
              {
                "name": "limit",
                "value": "10",
                "type": "query",
                "description": "Maximum number of records to return"
              },
              {
                "name": "offset",
                "value": "10",
                "type": "query",
                "description": "Starting index at which to begin retrieving records"
              },
              {
                "name": "severity",
                "value": "example_value",
                "type": "query",
                "description": "Filter trouble tickets by severity"
              },
              {
                "name": "status",
                "value": "example_value",
                "type": "query",
                "description": "Filter trouble tickets by status"
              },
              {
                "name": "ticketType",
                "value": "Case",
                "type": "query",
                "description": "Filter trouble tickets by ticket type"
              }
            ]
          },
          "docs": "Retrieves a list of all trouble ticket records from the Case, Incident, and Service Problem Case tables."
        },
        {
          "info": {
            "name": "Servicenow Create a Trouble Ticket",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{instance}.servicenow.com/api/now/troubleTicket",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a record in the Case, Incident, or Service Problem Case table."
        },
        {
          "info": {
            "name": "Servicenow Retrieve a Specific Trouble Ticket",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{instance}.servicenow.com/api/now/troubleTicket/:id",
            "params": [
              {
                "name": "id",
                "value": "abc123",
                "type": "path",
                "description": "Sys_id of the case or incident record to retrieve"
              },
              {
                "name": "fields",
                "value": "example_value",
                "type": "query",
                "description": "List of fields to return in the response. Invalid fields are ignored."
              }
            ]
          },
          "docs": "Retrieves a specified record from the Case, Incident, or Service Problem Case table."
        },
        {
          "info": {
            "name": "Servicenow Update a Trouble Ticket",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "https://{instance}.servicenow.com/api/now/troubleTicket/:id",
            "params": [
              {
                "name": "id",
                "value": "abc123",
                "type": "path",
                "description": "Sys_id of the case or incident record to update"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Updates a specified record in the Case, Incident, or Service Problem Case table."
        }
      ]
    }
  ],
  "bundled": true
}