arazzo: 1.0.1
info:
  title: ServiceNow Create Emergency Change With Task
  summary: Create an emergency change request, read it back, then attach an implementation task.
  description: >-
    The urgent-change path through the Change Management API. The workflow
    creates an emergency change request for changes that cannot wait for the
    standard approval process, reads it back by sys_id to capture its number,
    and then creates an implementation task under it so work can begin
    immediately. Each request is written inline, including the API convention
    of wrapping the change and task under a result object.
  version: 1.0.0
sourceDescriptions:
- name: changeApi
  url: ../openapi/servicenow-change-management-api-openapi.yml
  type: openapi
workflows:
- workflowId: create-emergency-change
  summary: Create an emergency change and attach an implementation task.
  description: >-
    Creates an emergency change request, retrieves it by sys_id, and creates a
    task under it to drive immediate remediation.
  inputs:
    type: object
    required:
    - shortDescription
    properties:
      shortDescription:
        type: string
        description: The one-line summary of the emergency change.
      description:
        type: string
        description: The full description of the emergency change.
      priority:
        type: string
        description: The change priority (e.g. "1").
      cmdbCi:
        type: string
        description: The sys_id of the configuration item affected by the change.
      assignmentGroup:
        type: string
        description: The assignment group responsible for the change.
      taskShortDescription:
        type: string
        description: The short description for the implementation task.
      taskAssignedTo:
        type: string
        description: The sys_id of the user assigned to the implementation task.
  steps:
  - stepId: createEmergencyChange
    description: >-
      Create a new emergency change request for an urgent change that cannot
      wait for the normal approval cycle.
    operationId: createEmergencyChange
    requestBody:
      contentType: application/json
      payload:
        short_description: $inputs.shortDescription
        description: $inputs.description
        priority: $inputs.priority
        cmdb_ci: $inputs.cmdbCi
        assignment_group: $inputs.assignmentGroup
    successCriteria:
    - condition: $statusCode == 201
    outputs:
      changeSysId: $response.body#/result/sys_id
      number: $response.body#/result/number
  - stepId: getChange
    description: >-
      Read the emergency change back by its sys_id to confirm it persisted and
      capture its assigned number.
    operationId: getNormalChange
    parameters:
    - name: sys_id
      in: path
      value: $steps.createEmergencyChange.outputs.changeSysId
    successCriteria:
    - condition: $statusCode == 200
    outputs:
      confirmedNumber: $response.body#/result/number
  - stepId: createTask
    description: >-
      Create an implementation task under the emergency change so remediation
      work can begin immediately.
    operationId: createChangeTask
    parameters:
    - name: sys_id
      in: path
      value: $steps.createEmergencyChange.outputs.changeSysId
    requestBody:
      contentType: application/json
      payload:
        short_description: $inputs.taskShortDescription
        assigned_to: $inputs.taskAssignedTo
    successCriteria:
    - condition: $statusCode == 201
    outputs:
      taskSysId: $response.body#/result/sys_id
      taskNumber: $response.body#/result/number
  outputs:
    changeSysId: $steps.createEmergencyChange.outputs.changeSysId
    number: $steps.createEmergencyChange.outputs.number
    taskSysId: $steps.createTask.outputs.taskSysId