{ "type": "object", "description": "A ServiceNow change request record.", "properties": { "sys_id": { "type": "string", "description": "Unique identifier for the change request.", "example": "500123" }, "number": { "type": "string", "description": "The human-readable change request number.", "example": "example_value" }, "short_description": { "type": "string", "description": "A brief summary of the change.", "example": "example_value" }, "description": { "type": "string", "description": "A detailed description of the change and its purpose.", "example": "A sample description." }, "type": { "type": "string", "description": "The change type: normal, standard, or emergency.", "example": "normal", "enum": [ "normal", "standard", "emergency" ] }, "state": { "type": "string", "description": "The current state of the change request in its lifecycle.", "example": "example_value" }, "priority": { "type": "string", "description": "The priority level of the change request.", "example": "1", "enum": [ "1", "2", "3", "4" ] }, "risk": { "type": "string", "description": "The risk level assessed for this change.", "example": "example_value" }, "impact": { "type": "string", "description": "The impact level of this change.", "example": "example_value" }, "category": { "type": "string", "description": "The category of the change.", "example": "example_value" }, "assigned_to": { "type": "string", "description": "The sys_id of the user assigned to implement the change.", "example": "example_value" }, "assignment_group": { "type": "string", "description": "The sys_id of the group responsible for the change.", "example": "example_value" }, "requested_by": { "type": "string", "description": "The sys_id of the user who requested the change.", "example": "example_value" }, "start_date": { "type": "string", "description": "The planned start date and time for the change.", "format": "date-time", "example": "2026-01-15T10:30:00Z" }, "end_date": { "type": "string", "description": "The planned end date and time for the change.", "format": "date-time", "example": "2026-01-15T10:30:00Z" }, "cmdb_ci": { "type": "string", "description": "The sys_id of the configuration item affected by this change.", "example": "example_value" }, "close_code": { "type": "string", "description": "The close code indicating how the change was resolved.", "example": "example_value" }, "close_notes": { "type": "string", "description": "Notes recorded when closing the change request.", "example": "example_value" }, "approval": { "type": "string", "description": "The current approval status.", "example": "example_value" }, "sys_created_on": { "type": "string", "description": "The date and time the change request was created.", "format": "date-time", "example": "2026-01-15T10:30:00Z" }, "sys_updated_on": { "type": "string", "description": "The date and time the change request was last updated.", "format": "date-time", "example": "2026-01-15T10:30:00Z" } }, "$schema": "https://json-schema.org/draft/2020-12/schema", "title": "ChangeRequest" }