generated: '2026-06-20'
method: searched
source: >-
  ServiceNow family release notes, docs versioning bundles, and status page
  referenced in apis.yml.
versioning:
  scheme: named-family-release
  cadence: biannual
  description: >-
    ServiceNow ships two named platform family releases per year (alphabetical
    city names). API reference documentation is bundled per release
    (e.g. yokohama-api-reference, xanadu-api-reference). Individual REST APIs
    also carry a path version where applicable (Batch v1, Change sn_chg_rest/v1,
    TM Forum Open APIs v4).
  recent_families: [Xanadu, Yokohama, Zurich]
  current: Zurich
  docs: https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/family-release-notes.html
deprecation:
  policy: >-
    Deprecations are communicated through per-family release notes and product
    documentation. ServiceNow does not publish RFC 8594 Sunset/Deprecation
    response headers on inbound REST APIs.
  sunset_header: false
  deprecation_header: false
  release_notes: https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/family-release-notes.html
support:
  status_page: https://status.servicenow.com
  support: https://support.servicenow.com
  sla: >-
    Uptime/availability commitments are governed by the customer's ServiceNow
    subscription agreement rather than a public SLA page.
deprecated_operations: []