generated: '2026-06-20'
method: searched
source: >-
  https://developer.servicenow.com (Personal Developer Instance program) and
  ServiceNow developer program documentation.
note: >-
  ServiceNow is not a payments provider, so there are no test cards or magic
  test values. Its testing surface is the Personal Developer Instance (PDI): a
  free, full, isolated ServiceNow instance provisioned per developer account
  from the Developer Portal. There is no separate test-vs-live key prefix —
  every instance (dev or production) is reached at
  https://{instance}.service-now.com and authenticated the same way.
personal_developer_instance:
  name: Personal Developer Instance (PDI)
  url: https://developer.servicenow.com
  signup: https://developer.servicenow.com/dev.do
  description: >-
    Request a free personal developer instance to build and test integrations
    against a real ServiceNow platform release.
  characteristics:
    - Full isolated instance at https://{instance}.service-now.com
    - Default admin credentials set at provisioning; instance name is assigned
    - Reclaimed after ~10 days of inactivity (must be kept active by activity or reservation)
    - Can be reset/rebuilt from the Developer Portal
    - Backup/restore of a PDI is supported (see blogs/2026-07-10-how-to-backup-your-personal-developer-instance-pdi.md)
  test_data:
    - PDIs ship with ServiceNow demo/sample data sets that can be loaded for testing
  auth_note: >-
    Use Basic auth or configure an OAuth 2.0 application registry inside the PDI
    (System OAuth > Application Registry) exactly as in production.