generated: '2026-06-20'
method: searched
probe: false
source: >-
  ServiceNow Trust & Compliance Center and TrustShare portal (verified via web
  search of servicenow.com trust/compliance pages; direct fetch is bot-blocked).
url: https://www.servicenow.com/company/trust.html
trustshare: https://trust.servicenow.com/
certifications_page: https://trust.servicenow.com/certifications
compliance_page: https://www.servicenow.com/company/trust/compliance.html
certifications:
  - SOC 2 Type II
  - ISO 27001:2022
  - ISO 27017
  - ISO 27018
  - FedRAMP (High P-ATO, first achieved 2019)
  - IRAP
notes: >-
  ServiceNow has been ISO/IEC 27001 certified since 2012. A separate SOC 2 Type 2
  attestation covers the ServiceNow AI services environment (GenAI and
  conventional ML stacks). The TrustShare portal provides access to compliance
  reports, security advisories, ServiceNow CVEs, and instance security best
  practices.
evidence:
  - source: https://trust.servicenow.com/
    kind: trust-portal
    keywords: [trustshare, certifications, soc 2, iso 27001, fedramp]
  - source: https://www.servicenow.com/company/trust/compliance.html
    kind: compliance-page