name: SessionStack FinOps description: > FinOps Framework FOCUS-aligned cost visibility reference for SessionStack API and platform usage. SessionStack pricing is seat-based and plan-tiered rather than purely consumption-based, but session volume, data retention duration, and REST API usage (Scale plan and above) are the primary cost drivers for engineering and support teams integrating SessionStack into their workflows. specificationVersion: '1.0' focus: provider: SessionStack service: Session Replay and Digital Experience Analytics currency: USD costDimensions: - name: Subscription Tier description: > Monthly subscription fee determined by plan tier (Free $0, Launch $79, Scale $129). Annual billing may provide discounts. Enterprise contracts are negotiated individually. unit: USD/month tiers: - tier: Free unitPrice: 0 includedSeats: 3 - tier: Launch unitPrice: 79 includedSeats: 5 - tier: Scale unitPrice: 129 includedSeats: 10 - tier: Enterprise unitPrice: custom includedSeats: custom - name: Session Volume description: > The number of user sessions recorded per month is the primary usage metric. High-traffic applications may require volume add-ons or Enterprise contracts to accommodate recording needs without sampling. unit: sessions/month notes: > Session limits per plan tier are not publicly documented; contact SessionStack to confirm monthly session caps before scaling. - name: Data Retention description: > Longer session data retention (replay history) may be included in higher tiers or available as an add-on for compliance and long-term support workflows. unit: days notes: Retroactive data history is available across all tiers. - name: Additional Seats description: > Team seats beyond those included in a plan tier may be purchasable as add-ons, with per-seat pricing dependent on the active plan. unit: USD/seat/month notes: Contact SessionStack sales for per-seat overage pricing. - name: REST API Data Export description: > Access to REST API data export endpoints is gated at the Scale plan ($129/month). Teams requiring programmatic session export for BI tools, data warehouses, or support platforms must be on Scale or above. unit: feature plan: Scale minimumCost: 129 costOptimization: - recommendation: Use the Free plan for evaluation and non-production environments. - recommendation: > Choose the Scale plan only when REST API data export is required for integration with external support or analytics systems. - recommendation: > Negotiate Enterprise contracts for high-session-volume applications to avoid per-session overage costs. - recommendation: > Monitor session recording volume monthly and enable selective recording (sampling) on high-traffic pages to stay within plan limits. - recommendation: > Consolidate team access under fewer seats where workflow allows to avoid seat-based cost growth.