aid: ship24:finops
specVersion: "0.1"
provider: Ship24
framework: FinOps Foundation / FOCUS-aligned
service:
  serviceCategory: Logistics
  subCategory: ShipmentTracking
  providerName: Ship24
  publisherName: Ship24
  invoiceIssuer: Ship24
  serviceName: Ship24 Tracking & Post-Purchase Platform
billing:
  currency: USD
  cycle: monthly
  invoicing: dashboard + email
  paymentMethods:
    - credit_card
    - invoice_enterprise
chargeCategories:
  - id: subscription
    name: Plan Subscription
    description: Monthly recurring fee for the selected plan tier (Essential, Pro, Enterprise).
    pricingCategory: Committed
    pricingUnit: month
  - id: shipment-usage
    name: Shipment Usage Overage
    description: Per-shipment overage charged when monthly plan quota is exceeded on paid plans.
    pricingCategory: Usage
    pricingUnit: shipment
    listUnitPrice: 0.05
  - id: per-call
    name: Per-Call Plan
    description: Optional alternative billing model that meters individual API calls instead of trackers.
    pricingCategory: Usage
    pricingUnit: api_call
costAllocation:
  recommendedTags:
    - tenant_id
    - environment
    - storefront
    - courier
    - region
  splittingMethods:
    - allocate_by_storefront
    - allocate_by_courier
    - allocate_by_business_unit
metrics:
  - id: shipments_created
    description: Count of Trackers created (the billable unit on per-shipment plans).
    source: dashboard + API metadata
  - id: api_calls
    description: Count of API calls (the billable unit on the per-call plan).
    source: dashboard
  - id: webhook_deliveries
    description: Count of webhook events delivered to subscriber endpoints.
    source: dashboard
budgetGuardrails:
  - id: free-plan-block
    description: Free plan hard-blocks shipments above 10/month — no overage exposure.
  - id: paid-plan-overage
    description: Paid plans (Essential, Pro) bill $0.05/shipment over plan quota — set alerts on shipments_created.
  - id: enterprise-commit
    description: Enterprise plans are committed-use; negotiate annual commit and refresh-rate SLAs at contract time.
optimizationLevers:
  - right_size_plan_tier
  - prefer_bulk_tracker_creation
  - cap_webhook_replays
  - filter_low-value_trackers_pre-creation
  - reuse_couriers_catalog_calls
sources:
  - https://www.ship24.com/pricing
  - https://docs.ship24.com/rate-limiter
  - https://docs.ship24.com/
  updated: '2026-05-25'