name: Shipwire Plans and Pricing
description: Shipwire uses a pay-as-you-go pricing model based on actual usage of fulfillment services. There are no fixed subscription tiers for the software itself; charges are incurred for warehousing, pick and pack, shipping, and ancillary services.
url: https://www.shipwire.com/support/policy-fees-minimum-balance-and-ancillary-charges/
plans:
  - name: Pay-As-You-Go
    description: Standard fulfillment pricing with no fixed monthly software fee. Charges are based on actual services used including receiving, storage, pick and pack, and shipping. Volume discounts are automatically applied for higher-volume shippers.
    url: https://www.shipwire.com/support/policy-fees-minimum-balance-and-ancillary-charges/
    price: 0.00
    unit: per month software fee
    features:
      - REST API access included
      - Sandbox/beta environment access
      - Webhooks and real-time notifications
      - 70+ prebuilt ecommerce integrations
      - Multi-warehouse global fulfillment
      - Carrier rate shopping
      - Returns management
      - Business reporting
    limits:
      - name: Account Balance
        description: Customers must maintain a positive account balance to use services
      - name: Minimum Balance Hold
        description: Minimum balance may be held for up to 180 days after account closure
fees:
  - name: Pick and Pack
    description: Per unit handling fee for picking and packing orders
    price: 0.20
    unit: per unit (approximate, volume discounts apply)
  - name: Carton Receiving
    description: Fee for receiving cartons of inventory
    price: 2.69
    unit: per carton
  - name: Deassortment
    description: Fee for deassortment services
    price: 0.59
    unit: per unit
  - name: Returns/Refusals
    description: Fee for processing returned or refused items
    price: 3.50
    unit: per unit
  - name: Long-Term Storage (6-12 months)
    description: Extended storage fee for inventory held 6-12 months
    price: 10.25
    unit: per cubic foot per month
  - name: Long-Term Storage (12+ months)
    description: Extended storage fee for inventory held over 12 months
    price: 20.50
    unit: per cubic foot per month
  - name: Standard Hourly Rate
    description: Hourly rate for standard labor services
    price: 40.00
    unit: per hour
  - name: IT Services Hourly Rate
    description: Hourly rate for IT-related services
    price: 185.00
    unit: per hour
  - name: Floor-Loaded Container
    description: Fee for floor-loaded container receiving
    price: 430.00
    unit: per container
  - name: Administration Fee (Insufficient Funds)
    description: Fee applied per item when account lacks funds and no valid payment method
    price: 0.10
    unit: per item (maximum)
  - name: AUP Violation Fine
    description: Minimum fine for Acceptable Use Policy violations
    price: 500.00
    unit: per violation (minimum)
  - name: Third-Party Carrier Back Billing
    description: Processing fee for third-party carrier back billing
    description2: 2x shipping value or $500 USD, whichever is less
    unit: per occurrence
  - name: Customs Duties Processing Fee
    description: Processing fee for customs duties or taxes
    price: 500.00
    unit: per receiving
  - name: Interest on Past-Due Amounts
    description: Monthly interest rate on past-due balances
    rate: 1.5
    unit: percent per month (or highest rate permitted by law)