specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Shopmonkey
providerId: shopmonkey
created: '2026-07-04'
modified: '2026-07-04'
reconciled: false
tags:
- Auto Repair
- Shop Management
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Shopmonkey spend. Shopmonkey bills a flat monthly
  per-shop subscription fee (Basic/Clever/Genius) that includes REST API and
  webhook access, plus payment-processing fees on transactions run through
  Shopmonkey's integrated payments. Multi-location and Enterprise Data
  Streaming (EDS) are custom-quoted contract line items. There is no
  separate per-call or per-token API meter to track; API cost governance is
  really subscription-tier and payment-processing governance.
notes: >-
  Per-transaction payment-processing rates were not independently reconciled
  (they vary by tier - Genius advertises "lower payment rates" - and by card
  type); verify current rates with a Shopmonkey account rep.
sources:
- https://www.shopmonkey.io/pricing
- https://shopmonkey.dev/overview
- https://shopmonkey.dev/eds
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Shopmonkey
serviceCategory: Vertical SaaS - Auto Repair Shop Management
billingModel:
  pricingCategory: Flat-Rate (per shop) + Usage (payments)
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Subscription
  - Usage
  - Purchase
focusColumns:
  ServiceName: Shopmonkey
  ServiceCategory: Vertical SaaS - Auto Repair Shop Management
  ProviderName: Shopmonkey
  PublisherName: Shopmonkey
  InvoiceIssuerName: Shopmonkey
  BillingCurrency: USD
  ChargeCategory: Subscription
  PricingCategory: Flat-Rate
meters:
- name: shop_subscription
  description: Flat monthly per-shop subscription fee (Basic/Clever/Genius) that
    includes REST API and webhook access.
  unit: shops
  aggregation: sum
  dimensions:
  - account
  - plan
- name: payment_processing_volume
  description: Dollar volume of customer payments processed through Shopmonkey's
    integrated payments, billed at a per-transaction rate that improves at higher
    plan tiers.
  unit: usd
  aggregation: sum
  dimensions:
  - account
  - plan
- name: multi_shop_contract
  description: Custom-quoted annual/contract charge for Multi-Shop and Enterprise
    Data Streaming (EDS) customers.
  unit: contracts
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Reconcile the monthly per-shop subscription invoice against active
    locations/shops; review integrated-payment processing statements separately.
- name: Allocation
  description: Tag API keys and webhook destinations per integration/team so shop
    or franchise cost centers can be attributed.
- name: Optimization
  description: Consolidate multi-location shops onto the Multi-Shop tier once the
    per-shop subscription cost exceeds a custom quote; use integrated payments at
    a higher tier (Genius) to lower processing rates if volume justifies the
    subscription upgrade.
- name: Accountability
  description: Assign an owner per shop location for the Shopmonkey subscription
    and API-key lifecycle; review payment-processing statements monthly.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com