specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Simpro
providerId: simpro
created: '2026-07-12'
modified: '2026-07-12'
reconciled: false
tags:
- Field Service Management
- Trades
- SaaS
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Simpro spend. Simpro is a per-user SaaS subscription, so the
  dominant cost driver is the number of user seats times the per-seat rate,
  plus one-off implementation/onboarding and any add-on modules. The REST API
  is included with the subscription and is not separately metered - there is no
  per-call API charge - so API usage does not create a direct variable line
  item. Because seat-based subscription cost is fixed monthly rather than
  usage-metered, this record is marked reconciled:false and the per-seat rates
  are indicative only.
notes: >-
  Simpro does not publish an authoritative price list; seat rates and onboarding
  fees are quoted by sales. Verify actual invoiced amounts and seat counts on
  your Simpro agreement during reconciliation. The main FinOps lever is seat
  right-sizing (deactivating unused users) rather than API call optimization.
sources:
- https://www.simprogroup.com/
- https://www.capterra.com/p/10529/Simpro-Enterprise/
- https://developer.simprogroup.com/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Simpro
serviceCategory: Field Service Management Software
billingModel:
  pricingCategory: Subscription-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
meters:
- name: user_seats
  description: Number of active Simpro user seats subscribed; primary recurring cost driver, billed per seat.
  unit: seats
  aggregation: sum
  dimensions:
  - build
  - company
  - edition
- name: onboarding
  description: One-off implementation, migration, and training charge to stand up a build.
  unit: engagement
  aggregation: sum
  dimensions:
  - build
- name: module_addons
  description: Optional add-on modules enabled on the subscription.
  unit: modules
  aggregation: sum
  dimensions:
  - build
- name: api_calls
  description: REST API calls made against the build. Included in the subscription (not separately billed); tracked only against the 10 calls/sec rate limit.
  unit: requests
  aggregation: sum
  dimensions:
  - build
principles:
- name: Visibility
  description: Track active seat counts and enabled modules per build/company; API calls are unbilled but should be monitored against the 10 calls/sec limit.
- name: Allocation
  description: Map seats and companies (on multi-company builds) to internal teams/cost centers so subscription cost is attributable.
- name: Optimization
  description: Right-size by deactivating unused seats and trimming unneeded modules; there is no per-call API fee to optimize, so focus on seat and module spend.
- name: Accountability
  description: Assign an owner for the Simpro agreement; review seat counts and module add-ons against the invoice each billing cycle.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com