generated: '2026-08-27'
method: searched
source: https://simspace.com/release-notes/
note: >-
  SimSpace publishes a public release-notes page and an Atlassian Statuspage, and a
  public Service Level Agreement. It publishes NO deprecation or sunset policy, and no
  API versioning policy — the release notes version the platform product, not the API.
  No Deprecation pointer is emitted for that reason.
versioning:
  scheme: product-release
  current: Platform 6.38
  components:
  - name: Platform
    current: '6.38'
    range: 6.7 - 6.38
  - name: User Emulation
    current: 14.6.0
    range: 14.0.0 - 14.6.0
  api_versioning:
    scheme: uri-path
    current: v1
    evidence: baseURL https://portal.simspace.com/api/v1
    docs: null
    note: The path segment /api/v1 is observed on the live host; SimSpace publishes no
      written API versioning policy.
  docs: https://simspace.com/release-notes/
  dated: false
  dated_note: The release-notes page lists versions and change summaries but carries no
    publication dates, so recency cannot be established from it.
deprecation:
  policy_url: null
  sunset_header: unknown
  found: false
  note: No deprecation policy, sunset policy, or RFC 8594 Sunset/Deprecation header
    documentation was found on simspace.com, the release notes, the SLA, the end user
    agreement, or the terms of use.
sla:
  url: https://simspace.com/service-level-agreement/
  uptime_target: 99.9%
  measurement: per Measurement Period, excluding Scheduled Downtime and Reactive
    Maintenance
  support_priorities:
  - priority: 1
    label: Critical
    response: 60 minutes
    resolution_target: 6 hours
  - priority: 2
    label: Serious
    response: 120 minutes
    resolution_target: 6 hours
  - priority: 3
    label: Moderate
    response: 4 hours
    resolution_target: 30 days
  - priority: 4
    label: Low
    response: 1 business day
    resolution_target: may be addressed in a future update
  service_credits: not specified
  support_window: Support commitments apply only to software and content versions
    released within one year.
status_page: https://status.simspace.com/
status_page_api: https://status.simspace.com/api/v2/summary.json
status_page_provider: Atlassian Statuspage
status_page_components:
- portal.simspace.com
- portal-eu.simspace.com
- portal-sso.simspace.com
- simspace.com
- Login
- Infrastructure
- ISP connectivity
- Range
- Content
- Candidate Assessments
deprecated_operations: []
legal:
  terms_of_use: https://simspace.com/terms-of-use/
  end_user_agreement: https://simspace.com/end-user-agreement/
  privacy_policy: https://simspace.com/privacy-policy/