generated: '2026-07-25'
method: searched
source: www.singtel.com support and business support pages, sitemap-business.xml (2026-07-25)
note: >-
  Singtel publishes no API lifecycle surface: no versioning policy, no deprecation or
  sunset policy, no API status page, no SLA document and no changelog for SingVerify,
  Singtel CPaaS or Paragon. What it does publish is operator-grade *service* lifecycle
  communication aimed at subscribers and enterprise account holders — scheduled
  maintenance notices, a fault-reporting and incident-monitoring page, and a 3G network
  closure programme with its own acknowledgement forms. Those are recorded here because
  they are the closest real thing to lifecycle transparency, but none of them is an API
  artifact and none is wired as a StatusPage or Deprecation pointer.
versioning:
  scheme: not-documented
  current: null
  docs: null
deprecation:
  policy_url: null
  sunset_header: null
  note: >-
    No RFC 8594 Sunset/Deprecation header support can be observed — there is no reachable,
    documented API endpoint to observe headers on.
sla:
  url: null
  uptime_target: null
  note: >-
    No public SLA for any Singtel API. Enterprise SLAs exist inside contracts and the
    SingVerify terms and conditions page, but no numeric availability target is published.
status_page: null
status_page_note: >-
  status.singtel.com is NXDOMAIN. No status.io / Statuspage.io / Atlassian-hosted status
  surface exists for Singtel APIs or services. Third-party outage trackers
  (outage.report, downdetector-style sites) are the only public availability signal —
  they recorded a roughly nine-hour Singtel mobile network outage on 2026-03-17.
operational_pages:
- kind: incident-reporting
  url: https://www.singtel.com/business/support/report-faults-and-monitor-incidents
  status: 200
  detail: >-
    Business-customer page titled "Report faults and monitor status of incidents". A
    fault-submission and account-scoped incident-tracking entry point, not a public status
    dashboard.
- kind: maintenance-notice
  url: https://www.singtel.com/personal/support/broadband/maintenance-notice
  status: 200
  detail: >-
    Scheduled maintenance notices for consumer internet services; Singtel states routine
    maintenance runs twice weekly on weekdays between 1am and 5am.
- kind: support
  url: https://www.singtel.com/business/support
  status: 200
  detail: Business support hub — FAQs, forms and contact routes. No developer support channel.
network_sunsets:
- name: 3G network closure
  detail: >-
    Singtel operated a 3G shutdown programme with dedicated customer acknowledgement and
    eCall forms (/business/forms/support/3G-closure, /3G-closure-acknowledgement,
    /3G-closure-ecall). A genuine, well-communicated network-service sunset — the only
    deprecation discipline Singtel exposes publicly, and it applies to radio access, not
    to APIs.
deprecated_operations: []