name: Site24x7 FinOps Framework
description: >-
  FinOps Framework 1.0 FOCUS-aligned cost and usage guidance for Site24x7
  monitoring expenditure. Covers subscription plan allocation, usage-based
  resource charging, cloud cost management capabilities, and optimization
  recommendations for teams using Site24x7 across development, staging, and
  production environments.
version: "1.0"
url: https://www.site24x7.com/site24x7-pricing.html

publisher:
  name: FinOps Foundation
  url: https://www.finops.org/

billingModels:

  - name: Subscription (Annual)
    description: >-
      Fixed monthly cost billed annually. Provides 10–15% discount over
      month-to-month pricing. Covers a defined set of monitors, servers,
      applications, and RUM page views included in the chosen plan tier.
    costType: Fixed
    cadence: Annual
    examples:
      - plan: Web Uptime
        annualRate: 9.00
        currency: USD
        unit: month
      - plan: Infrastructure Professional
        annualRate: 42.00
        currency: USD
        unit: month

  - name: Subscription (Monthly)
    description: >-
      Flexible month-to-month subscription without long-term commitment.
      Slightly higher per-month cost than annual billing.
    costType: Fixed
    cadence: Monthly
    examples:
      - plan: Web Uptime
        monthlyRate: 10.00
        currency: USD
      - plan: Infrastructure Professional
        monthlyRate: 49.00
        currency: USD

  - name: Usage-Based (Pay-per-Resource)
    description: >-
      On-demand resource charges applied when consumption exceeds plan
      inclusions or when using standalone resource-level monitoring without
      a base plan.
    costType: Variable
    cadence: Monthly
    meters:
      - resource: Cloud Resource
        rate: 1.00
        unit: resource/month
        currency: USD
      - resource: Server / VM
        rate: 2.50
        unit: VM/month
        currency: USD
      - resource: APM Instance
        rate: 8.00
        unit: instance/month
        currency: USD
      - resource: Kubernetes Container
        rate: 0.25
        unit: container/month
        currency: USD
      - resource: Network Device
        rate: 3.00
        unit: device/month
        currency: USD
      - resource: Website Monitor
        rate: 0.36
        unit: website/month
        currency: USD
      - resource: RUM Page Views
        rate: 5.00
        unit: 100K page views/month
        currency: USD
      - resource: Synthetic Transaction
        rate: 10.00
        unit: 10,000 runs
        currency: USD
      - resource: Log Ingestion
        rate: 0.30
        unit: GB (7-day retention)/month
        currency: USD
      - resource: Cloud Cost Management
        rate: "1% of cloud bill"
        unit: month
        currency: USD

costAllocation:
  dimensions:
    - name: Plan Tier
      description: Allocate base subscription cost to the plan name (Web Uptime, Infrastructure Professional, etc.)
    - name: Resource Type
      description: Tag costs by monitor category — Website, Server, Cloud, APM, Network, RUM, Synthetic
    - name: Environment
      description: Tag monitors with environment labels (production, staging, development) to segment spend
    - name: Business Unit / MSP Customer
      description: >-
        MSP plan enables per-customer cost allocation across up to 9 managed
        accounts from a single console
    - name: Region / Data Center
      description: Differentiate costs by the regional Site24x7 endpoint (US, EU, India, etc.)
  tagging:
    recommendation: >-
      Use Site24x7 monitor tags and monitor groups to map monitors to
      cost centers, teams, and environments. Export availability and
      performance reports via API for integration into FinOps dashboards.

optimization:
  recommendations:
    - name: Right-size monitor count
      description: >-
        Audit active monitors monthly; deactivate or delete unused monitors
        to stay within plan inclusions and avoid overage charges.
    - name: Choose annual billing
      description: >-
        Annual subscriptions save 10–15% versus month-to-month. Commit to
        annual plans for production workloads with stable monitoring needs.
    - name: Use free tier for dev/test
      description: >-
        Leverage the Free Forever plan (up to 50 resources) for
        development and staging environments to eliminate monitoring cost
        for non-production workloads.
    - name: Consolidate with All-in-One plans
      description: >-
        Infrastructure Professional and Enterprise plans bundle server,
        APM, website, and log monitoring into a single SKU — cheaper than
        purchasing each resource type separately at usage-based rates.
    - name: Leverage cloud cost management
      description: >-
        Site24x7's built-in Cloud Cost Management (1% of cloud bill) can
        identify idle and underutilized cloud resources, potentially
        offsetting its own cost through cloud savings identified.
    - name: Monitor add-on vs plan upgrade
      description: >-
        Compare per-pack add-on pricing (e.g., $18/50 uptime monitors)
        against upgrading to the next plan tier before purchasing
        individual add-ons, as a plan upgrade may be more cost-effective
        when multiple add-ons are needed simultaneously.

focus:
  version: "1.0"
  columns:
    - ChargePeriodStart
    - ChargePeriodEnd
    - BilledCost
    - EffectiveCost
    - ServiceName
    - ServiceCategory
    - ResourceType
    - RegionName
    - Tags
  serviceCategory: Management and Governance
  serviceName: Site24x7
  providerName: Zoho / ManageEngine