specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
provider: sitecore
providerId: sitecore
publisherName: Sitecore Corporation A/S
serviceCategory: Digital Experience Platform
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-05'
reconciled: false
tags:
  - Content Management
  - Digital Experience
  - DXP
  - FinOps
  - FOCUS
description: 'FOCUS-aligned FinOps placeholder for Sitecore: contact-sales-only pricing means meters
  and unit prices are defined per signed agreement rather than from a public catalog.'
sources:
  - https://www.sitecore.com/products
notes: |
  No public pricing or invoice-line catalog is published. Meters below are stubs based on the
  product portfolio; reconcile against the customer's signed Sitecore order form for authoritative
  billable units.
billingModel:
  pricingCategory: Contact Sales
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
    - Purchase
    - Usage
focusColumns:
  ServiceName: Sitecore
  ServiceCategory: Digital Experience Platform
  ProviderName: Sitecore
  PublisherName: Sitecore Corporation A/S
  InvoiceIssuerName: Sitecore Corporation A/S
  BillingCurrency: USD
meters:
  - name: contracted_subscription
    description: Annual contracted subscription fee per Sitecore product on the order form.
    unit: varies
    aggregation: sum
    dimensions:
      - product
  - name: managed_cloud_capacity
    description: Sitecore Managed Cloud capacity (environments, regions) negotiated on the order form.
    unit: varies
    aggregation: max
    dimensions:
      - product
      - region
  - name: ordercloud_transactions
    description: OrderCloud commerce transactions; negotiated as contract volume.
    unit: transaction
    aggregation: sum
    dimensions:
      - environment
principles:
  - name: Visibility
    description: Pull usage telemetry from each Sitecore product's admin (XM Cloud Portal, OrderCloud
      Portal, CDP / Personalize dashboards) since there is no unified consumption export.
  - name: Allocation
    description: Allocate Sitecore spend per product / per brand, matching the order form line items
      to the consuming digital property or business unit.
  - name: Optimization
    description: Optimization is contractual rather than dynamic — negotiate environment counts,
      managed-cloud regions, and AI agent usage at renewal based on observed activity.
  - name: Accountability
    description: Digital experience program owner reconciles monthly product telemetry against the
      annual contract and signs off on renewal scope.
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com