generated: '2026-08-13'
method: derived
source: openapi/sitejabber-business-api-openapi.yml
status: candidate
note: >-
  SmartCustomer/Sitejabber ships NO MCP server. Searched the provider's GitHub organization
  (smartcustomer-reviews — four repos, none MCP), the API reference, the consumer and business sites,
  npm and PyPI. Nothing found. The tools below are a CANDIDATE mapping derived from the OpenAPI
  transcription so the surface can be reasoned about; no endpoint exists and none is guessed.
deployment:
  mode: none
  endpoint: null
  install: null
  package: null
  auth: unknown
  verified: derived
  note: >-
    mode is none because no server exists, hosted or local. Nothing was probed as an MCP endpoint,
    because inventing a URL to probe would be the fabrication this pipeline forbids.
server:
  name: null
  vendor: SmartCustomer
  transport: null
candidate_tools:
- name: get_business
  rest: getBusiness
  description: Get profile, ratings and review counts for a business by domain.
- name: get_businesses_bulk
  rest: getBusinessesBulk
  description: Get profiles for several businesses in one call.
- name: get_business_reviews
  rest: getBusinessReviews
  description: Search and page a business's consumer reviews by keyword, label, date range and publication state.
- name: get_business_review
  rest: getBusinessReview
  description: Fetch a single consumer review by review number.
- name: publish_review
  rest: publishReview
  description: Publish an unpublished review. Write operation.
- name: flag_review
  rest: flagReview
  description: Flag a review for moderation with a reason and a message. Write operation.
- name: get_review_comments
  rest: getReviewComments
  description: List business replies on reviews.
- name: add_review_comment
  rest: addReviewComment
  description: Post a business reply to a review. Write operation, publicly visible.
- name: send_resolution_message
  rest: sendResolutionMessage
  description: Send a private resolution message to a reviewer. Write operation, contacts a real person.
- name: get_messages
  rest: getMessages
  description: List inbox or sent messages with reviewers.
- name: send_message
  rest: sendMessage
  description: Send a direct message to a reviewer. Write operation, contacts a real person.
- name: create_review_request
  rest: createReviewRequest
  description: Request a review from a customer by email or SMS. Write operation, sends outbound mail.
- name: remove_review_request
  rest: removeReviewRequest
  description: Cancel outstanding review requests for a customer.
- name: get_products
  rest: getProducts
  description: Search the product catalog by keyword, sku, gtin, mpn, brand, category, price or review count.
- name: add_product
  rest: addProduct
  description: Add a product to the catalog. Write operation.
- name: remove_product
  rest: removeProduct
  description: Remove a product from the catalog. Write operation.
- name: get_product_reviews
  rest: getProductReviews
  description: Search and page product reviews with rating, photo, date and catalog filters.
- name: get_product_reviews_stats
  rest: getProductReviewsStats
  description: Aggregate product review statistics by sku, category, item group or brand.
- name: get_top_rated_product
  rest: getTopRatedProduct
  description: Get the top rated product for a category.
- name: get_product_questions
  rest: getProductQuestions
  description: List product Q&A.
- name: access_customer_information
  rest: accessCustomerInformation
  description: >-
    CCPA data-subject access for one customer email. HIGH SENSITIVITY — returns categorized personal
    information. Should be gated behind explicit human authorization in any agent deployment.
- name: remove_customer_information
  rest: removeCustomerInformation
  description: >-
    CCPA data-subject deletion for one customer email. DESTRUCTIVE and irreversible. Should never be
    exposed to an autonomous agent without a confirmation step.
candidate_tool_count: 22
excluded_operations:
- operationId: login
  reason: Credential exchange; belongs in the transport auth layer, not a tool.
- operationId: addProductReview
  reason: Writes a consumer review on a customer's behalf. Excluded from the candidate set deliberately.
- operationId: addProductReviewVote
  reason: Vote manipulation risk; excluded from the candidate set deliberately.
agent_readiness_note: >-
  If SmartCustomer ever ships a server, the two Privacy operations and every outbound-messaging
  operation are the ones that need explicit consent gating — this API can email and text real
  customers and can permanently delete their records.