generated: '2026-08-13'
method: searched
source: >-
  https://packagist.org/packages/sitejabber/php-utils, https://pypi.org/project/sitejabber-utils/,
  https://github.com/smartcustomer-reviews (the provider's own GitHub organization), and
  https://rubygems.org/gems/sitejabber
note: >-
  SmartCustomer/Sitejabber publishes no full API client SDK. What it publishes is a set of small
  first-party "utils" libraries that encrypt the customer payload used to build a feedback/review
  link — one each for PHP, Python and Java — from the smartcustomer-reviews GitHub organization.
  Two of the three are on a registry; the Java one is source-only. All three are stale: the newest
  registry release is from 2020, against an API reference that is still being updated (the
  business-api-docs repo was last pushed 2026-07-23). That gap is the finding.
packages:
- language: php
  registry: packagist
  name: sitejabber/php-utils
  url: https://packagist.org/packages/sitejabber/php-utils
  repository: https://github.com/smartcustomer-reviews/php-utils
  install: composer require sitejabber/php-utils
  official: true
  version: v1.0.0
  published: '2020-04-03'
  scope: payload-encryption
  description: Library for user's payload encryption used with Sitejabber (feedback link generation).
  note: >-
    Only release. Repo was last pushed 2026-05-15, so the source moved but nothing was published to
    Packagist after 2020.
- language: python
  registry: pypi
  name: sitejabber-utils
  url: https://pypi.org/project/sitejabber-utils/
  repository: https://github.com/smartcustomer-reviews/python-utils
  install: pip install sitejabber-utils
  official: true
  version: 1.0.1
  published: '2020-04-03'
  scope: payload-encryption
  description: Library for user's payload encryption used with Sitejabber (feedback link generation).
  note: Author "Sitejabber", support@sitejabber.com. Two releases (1.0.0, 1.0.1), both April 2020.
- language: java
  registry: null
  name: java-utils
  url: https://github.com/smartcustomer-reviews/java-utils
  repository: https://github.com/smartcustomer-reviews/java-utils
  install: null
  official: true
  version: null
  published: null
  scope: payload-encryption
  description: Java equivalent of the payload-encryption utils. Two source files, no build or package.
  note: >-
    Source-only — no Maven Central coordinates, no build file, so there is no registry metadata
    endpoint to query. version/published recorded as null: checked, nothing to record. Repo last
    pushed 2020-10-06.
- language: ruby
  registry: rubygems
  name: sitejabber
  url: https://rubygems.org/gems/sitejabber
  repository: https://github.com/Goldbely/sitejabber-ruby
  install: gem install sitejabber
  official: false
  version: 0.1.0
  published: '2019-12-09'
  scope: api-client
  description: "Basic Sitejabber API integration."
  note: >-
    Third party. Authored by Federico Moretti under the Goldbely GitHub account, not by SmartCustomer.
    Listed for completeness and explicitly NOT counted as a first-party SDK.
official_count: 3
third_party_count: 1
newest_official_release: '2020-04-03'