generated: '2026-08-13'
method: searched
source: https://api.sitejabber.com/ (Rate Limit section of the published SmartCustomer API reference)
docs: https://api.sitejabber.com/
note: >-
  Limits are published as prose in the reference. No rate-limit response headers are documented —
  the only documented runtime signal is the 429 status and error code 429 in the response envelope,
  so a client cannot read remaining quota or a reset time and must back off blindly.
limits:
- scope: per-user-token
  window: 10s
  limit: 10
  burst: null
  note: "\"You can't make more than 10 calls in a 10 second window\" — the short-window throttle."
- scope: per-user-token
  window: 1h
  limit: 1000
  burst: null
  note: "\"You are allowed 1000 calls per hour for each unique user token.\""
exhaustion:
  status: 429
  message: Too many requests
  error_code: 429
  error_reason: Rate limit, too many requests
  envelope: 'JSON body with success: false, status: ERROR, errorCode: 429'
headers:
  published: false
  ratelimit_headers: []
  retry_after: false
  note: >-
    The reference documents no X-RateLimit-*, RateLimit-* or Retry-After headers. Recorded as a real
    absence, not as unchecked.
limit_count: 2