generated: '2026-08-28'
method: searched
source: https://www.connectwise.com/company/trust/compliance
note: >-
  SkyKick has no trust center of its own — trust.skykick.com does not resolve and
  skykick.com serves nothing. The former SkyKick services are covered by the
  ConnectWise Trust Center, which names them explicitly rather than by implication,
  so the attribution here is sourced rather than assumed.
trust_center:
  present: true
  url: https://trust.connectwise.com/
  landing: https://www.connectwise.com/company/trust
  probed: '2026-08-28'
  http_status: 200
  render_note: >-
    trust.connectwise.com renders client-side and returned a 93KB shell to a plain
    fetch; the readable, server-rendered equivalent is
    https://www.connectwise.com/company/trust and its /compliance,
    /security and /privacy children, which is where the evidence below was read.
sections:
- name: Compliance
  url: https://www.connectwise.com/company/trust/compliance
  http_status: 200
- name: Security
  url: https://www.connectwise.com/company/trust/security
- name: Privacy
  url: https://www.connectwise.com/company/trust/privacy
- name: Security advisories
  url: https://www.connectwise.com/company/trust/advisories
- name: Security bulletins
  url: https://www.connectwise.com/company/trust/security-bulletins
- name: Vulnerability disclosure policy
  url: https://www.connectwise.com/company/trust/security/vulnerability-disclosure-policy
- name: Shared responsibility matrix
  url: https://www.connectwise.com/company/trust/security/responsibility-matrix
- name: Secure by design
  url: https://www.connectwise.com/company/trust/security/secure-by-design
certifications:
- name: ISO/IEC 27001:2013
  scope: ConnectWise Cloud Backup and ConnectWise SaaS Security (the former SkyKick services)
  named_explicitly: true
- name: ISO/IEC 27701:2019
  scope: ConnectWise Cloud Backup and ConnectWise SaaS Security
  named_explicitly: true
- name: Cloud Security Alliance STAR Level 2
  scope: ConnectWise Cloud Backup and ConnectWise SaaS Security
  named_explicitly: true
- name: SOC 2
  scope: ConnectWise Data Protection Profile (organization-level; report on request)
  named_explicitly: false
- name: SOC 3
  scope: General-use report derived from the SOC 2
  named_explicitly: false
regulatory_programs:
- HIPAA
- GDPR
evidence_quote: >-
  "The ConnectWise Cloud Backup and ConnectWise SaaS Security services, acquired by
  ConnectWise in September 2024, have been certified against the following
  standards: ISO 27001:2013, ISO 27701:2019, and Cloud Security Alliance STAR Level
  2 certification."
report_request_contact: Compliance@ConnectWise.com
self_serve_evidence: false
self_serve_note: >-
  Certification reports are not downloadable. Every artifact — SOC 2, ISO 27001,
  ISO 27701, CSA STAR — is released only by emailing Compliance@ConnectWise.com,
  and bridge letters are partner-only.