name: Smartlook Plans and Pricing
description: >
  Smartlook offers tiered subscription plans based on monthly session volume,
  data retention, and feature access. A free plan is available for small teams
  and personal projects. Paid plans unlock longer data retention, higher session
  limits, additional analytics features, and REST API rate limit increases.
  Smartlook reached End of Sale on May 31, 2026, following acquisition by Cisco,
  and is transitioning toward Splunk Digital Experience Analytics. Existing customers
  retain access through the contracted End-of-Life date.
specificationVersion: "0.1"
plans:
  - name: Free
    description: >
      Entry-level free plan for individuals and small teams evaluating Smartlook.
      Includes session recording, heatmaps, funnels, and event tracking with a
      limited monthly session allowance and short data retention window.
    price: 0
    currency: USD
    billingCycle: monthly
    sessions: 3000
    dataRetentionDays: 30
    features:
      - Session Recording
      - Heatmaps
      - Funnels
      - Event Tracking
      - 1 Project
    apiRateLimitPerHour: 20

  - name: Pro
    description: >
      Paid plan for growing product teams needing higher session volumes, longer
      data retention, and expanded analytics capabilities. Includes full REST API
      access at the standard rate limit.
    price: 55
    currency: USD
    billingCycle: monthly
    sessions: 10000
    dataRetentionDays: 90
    features:
      - Session Recording
      - Heatmaps
      - Funnels
      - Event Tracking
      - Multiple Projects
      - REST API Access
      - Priority Support
    apiRateLimitPerHour: 100

  - name: Business
    description: >
      Enterprise-tier plan for larger organizations requiring advanced analytics,
      higher session volumes, extended data retention, and enhanced team collaboration
      features. REST API access included at standard paid plan rate.
    price: 191
    currency: USD
    billingCycle: monthly
    sessions: 100000
    dataRetentionDays: 180
    features:
      - Session Recording
      - Heatmaps
      - Funnels
      - Event Tracking
      - Unlimited Projects
      - REST API Access
      - Advanced Filtering
      - Team Collaboration
      - Dedicated Support
    apiRateLimitPerHour: 100

  - name: REST API Add-On
    description: >
      Optional add-on available for any paid plan to increase the REST API rate
      limit from 100 to 1,000 requests per hour for heavy data export workloads
      or integration-intensive use cases.
    price: null
    currency: USD
    billingCycle: monthly
    addOn: true
    features:
      - Elevated REST API Rate Limits
    apiRateLimitPerHour: 1000

notes: >
  Smartlook announced End of Sale effective May 31, 2026. The platform continues
  operating for existing customers through the End-of-Life transition to Splunk
  Observability Cloud Digital Experience Analytics. Pricing above reflects
  historical published tiers as of early 2026.