specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: SmartMoving
providerId: smartmoving
created: '2026-07-04'
modified: '2026-07-04'
reconciled: false
tags:
- Moving Software
- CRM
- API
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of SmartMoving Open API spend. The Open API is an add-on to the
  SmartMoving Growth product subscription. The Basic tier is included at no
  extra charge (20,000 calls/month, read-only). The Premium tier is a flat
  $149/month recurring fee (125,000 calls/month, read/write plus webhooks), with
  variable overage in the form of $149 call packs purchased when the monthly
  quota is exhausted. Cost therefore has a fixed subscription component plus an
  optional usage-driven overage component; the dominant lever is staying within
  the monthly call quota. The Lead API is free and does not contribute to spend.
notes: >-
  Underlying SmartMoving Growth-plan subscription pricing is quote-based and not
  reconciled here. Figures reflect the published Open API help documentation as
  of the review date; verify current rates before reconciliation.
sources:
- https://help.smartmoving.com/en/articles/9739804-smartmoving-s-open-api
- https://www.smartmoving.com/blog/6-ways-to-use-smartmoving-api
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: SmartMoving
serviceCategory: Business Software - Moving CRM
billingModel:
  pricingCategory: Subscription-Plus-Overage
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Recurring
  - Usage
  - Purchase
focusColumns:
  ServiceName: SmartMoving Open API
  ServiceCategory: Business Software
  ProviderName: SmartMoving
  PublisherName: SmartMoving
  InvoiceIssuerName: SmartMoving
  BillingCurrency: USD
  ChargeCategory: Recurring
  PricingCategory: Subscription-Plus-Overage
meters:
- name: premium_subscription
  description: Flat monthly Premium Open API subscription fee ($149/month).
  unit: months
  aggregation: sum
  dimensions:
  - account
- name: api_calls
  description: Open API calls consumed against the tier's monthly quota (20k Basic / 125k Premium).
  unit: requests
  aggregation: sum
  dimensions:
  - account
  - tier
- name: overage_packs
  description: Additional Premium call packs purchased when the monthly quota is exhausted ($149 each).
  unit: packs
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Track monthly Open API call volume per account against the tier quota; watch for approach to the 20k/125k caps.
- name: Allocation
  description: Attribute call volume to the integrations that generate it (reporting sync, automation, webhooks) to see which workloads drive overage.
- name: Optimization
  description: Prefer webhooks over polling to cut read volume, batch and paginate efficiently, and cache reference data (branches, users, service types) to stay under the monthly quota and avoid $149 overage packs.
- name: Accountability
  description: Assign an owner to the SmartMoving Premium subscription; review monthly usage and auto-purchase settings so overage packs are a deliberate decision.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com