slug: sofi-technologies
provider: SoFi Technologies
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 1
edges:
- tag: Dispute Management
  spec_file: sofi-technologies-dispute-management-api-openapi.yml
  capability_id: BC-430.20
  capability_id_l1: BC-430
  capability_name: Complaints & Issue Management
  confidence: 0.7
  evidence: POST /getCaseList  Get Case List; POST /getCaseConfirmation; POST /getRequirements  Get Requirements
  reason: Case-based handling of customer transaction disputes, including case listing, confirmation and
    evidence requirements, which corresponds to complaint/issue capture and resolution. Moderate confidence
    because the frame offers no dedicated dispute-and-chargeback capability.