{ "id": "crm-salesforce", "name": "Salesforce CRM", "slug": "salesforce-crm", "description": "Salesforce CRM is the world's leading customer relationship management platform, helping businesses track leads, manage sales pipelines, automate workflows, and connect with customers across every channel.", "category": "CRM Software", "subcategories": [ "Sales Force Automation", "Marketing Automation", "Customer Service Software" ], "vendor": { "id": "vendor-salesforce", "name": "Salesforce", "website": "https://www.salesforce.com/", "founded": 1999, "headquarters": "San Francisco, CA, USA" }, "deploymentTypes": ["cloud"], "organizationSizes": ["small-business", "mid-market", "enterprise"], "pricingModel": "subscription", "startingPrice": 25.00, "hasFreeTrialOrDemo": true, "rating": { "overall": 4.4, "easeOfUse": 3.9, "valueForMoney": 3.8, "customerSupport": 4.1, "reviewCount": 2847 }, "features": [ "Contact Management", "Lead Tracking", "Opportunity Management", "Sales Forecasting", "Workflow Automation", "Analytics and Reporting", "Mobile App", "AppExchange Marketplace" ], "integrations": [ "Slack", "Microsoft Outlook", "Gmail", "Tableau", "Marketo", "DocuSign" ], "productUrl": "https://www.softwaresuggest.com/salesforce-crm", "listingType": "premium" }