generated: '2026-08-12'
method: searched
source: https://www.sojern.com/legal/partner-documentation
note: >-
  Sojern publishes no rate limits. There is no public developer portal, no API reference and no
  machine-readable contract to attach limits to; the only public technical document is the
  "Sojern Technology Specifications for Partners" legal page, which covers integration methods
  (Universal Pixel, server-to-server postback, batch upload to a GCS/S3 bucket, mobile postback)
  and transport security but states no quotas, windows, burst allowances or response headers.
  The customer portal GraphQL backend (https://portal.sojern.com/backend/v1/graphql) is
  auth-gated, so no runtime rate-limit headers could be observed anonymously.
limit_count: 0
limits: []
headers: []
exhaustion_status: null
docs: https://www.sojern.com/legal/partner-documentation
evidence:
- {url: 'https://www.sojern.com/legal/partner-documentation', status: 200, finding: no rate limits stated}
- {url: 'https://portal.sojern.com/backend/v1/graphql', status: 200, finding: 'anonymous POST returns only {"errors":[{"message":"introspection is disabled for role: \"anonymous\""}]} — no RateLimit-* headers observable'}
- {url: 'https://sojernportal.zendesk.com/api/v2/help_center/articles/search.json?query=api', status: 200, finding: 0 help-center articles match "api"}