openapi: 3.1.0 info: title: SolarWinds Loggly Account Incidents API description: RESTful API for cloud-based log management including event submission, event retrieval, search, and account management. Supports sending events over HTTP/S and retrieving log data via paginating event retrieval endpoints. version: '2' contact: name: SolarWinds Support url: https://support.solarwinds.com termsOfService: https://www.solarwinds.com/legal/terms servers: - url: https://{subdomain}.loggly.com/apiv2 description: Loggly API Server variables: subdomain: default: logs-01 description: Your Loggly subdomain security: - bearerAuth: [] tags: - name: Incidents description: Manage IT incidents paths: /incidents.json: get: operationId: listIncidents summary: Solarwinds List Incidents description: Returns a paginated list of incidents in the service desk. tags: - Incidents parameters: - $ref: '#/components/parameters/Page' - $ref: '#/components/parameters/PerPage' responses: '200': description: List of incidents content: application/json: schema: type: array items: $ref: '#/components/schemas/Incident' examples: Listincidents200Example: summary: Default listIncidents 200 response x-microcks-default: true value: - id: abc123 number: 10 name: Example Title description: A sample description. state: New priority: None assignee: id: abc123 name: Example Title email: user@example.com requester: id: abc123 name: Example Title email: user@example.com category: id: abc123 name: Example Title created_at: '2026-01-15T10:30:00Z' updated_at: '2026-01-15T10:30:00Z' '401': description: Unauthorized x-microcks-operation: delay: 0 dispatcher: FALLBACK post: operationId: createIncident summary: Solarwinds Create an Incident description: Creates a new incident in the service desk. tags: - Incidents requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/IncidentCreate' examples: CreateincidentRequestExample: summary: Default createIncident request x-microcks-default: true value: incident: name: Example Title description: A sample description. priority: example_value assignee: id: abc123 name: Example Title email: user@example.com category: id: abc123 name: Example Title responses: '200': description: Incident created content: application/json: schema: $ref: '#/components/schemas/Incident' examples: Createincident200Example: summary: Default createIncident 200 response x-microcks-default: true value: id: abc123 number: 10 name: Example Title description: A sample description. state: New priority: None assignee: id: abc123 name: Example Title email: user@example.com requester: id: abc123 name: Example Title email: user@example.com category: id: abc123 name: Example Title created_at: '2026-01-15T10:30:00Z' updated_at: '2026-01-15T10:30:00Z' '400': description: Invalid incident data '401': description: Unauthorized x-microcks-operation: delay: 0 dispatcher: FALLBACK /incidents/{id}.json: get: operationId: getIncident summary: Solarwinds Get an Incident description: Returns detailed information about a specific incident. tags: - Incidents parameters: - $ref: '#/components/parameters/ResourceId' responses: '200': description: Incident details content: application/json: schema: $ref: '#/components/schemas/Incident' examples: Getincident200Example: summary: Default getIncident 200 response x-microcks-default: true value: id: abc123 number: 10 name: Example Title description: A sample description. state: New priority: None assignee: id: abc123 name: Example Title email: user@example.com requester: id: abc123 name: Example Title email: user@example.com category: id: abc123 name: Example Title created_at: '2026-01-15T10:30:00Z' updated_at: '2026-01-15T10:30:00Z' '401': description: Unauthorized '404': description: Incident not found x-microcks-operation: delay: 0 dispatcher: FALLBACK put: operationId: updateIncident summary: Solarwinds Update an Incident description: Updates the fields of an existing incident. tags: - Incidents parameters: - $ref: '#/components/parameters/ResourceId' requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/IncidentUpdate' examples: UpdateincidentRequestExample: summary: Default updateIncident request x-microcks-default: true value: incident: name: Example Title description: A sample description. state: example_value priority: example_value assignee: id: abc123 name: Example Title email: user@example.com responses: '200': description: Incident updated '401': description: Unauthorized '404': description: Incident not found x-microcks-operation: delay: 0 dispatcher: FALLBACK delete: operationId: deleteIncident summary: Solarwinds Delete an Incident description: Permanently deletes an incident. tags: - Incidents parameters: - $ref: '#/components/parameters/ResourceId' responses: '200': description: Incident deleted '401': description: Unauthorized '404': description: Incident not found x-microcks-operation: delay: 0 dispatcher: FALLBACK components: schemas: Incident: type: object properties: id: type: integer description: Unique incident identifier example: abc123 number: type: integer description: Human-readable incident number example: 10 name: type: string description: Incident title example: Example Title description: type: string description: Incident description example: A sample description. state: type: string description: Current state enum: - New - Assigned - Awaiting Input - In Progress - On Hold - Resolved - Closed example: New priority: type: string description: Priority level enum: - None - Low - Medium - High - Critical example: None assignee: $ref: '#/components/schemas/UserRef' requester: $ref: '#/components/schemas/UserRef' category: $ref: '#/components/schemas/CategoryRef' created_at: type: string format: date-time example: '2026-01-15T10:30:00Z' updated_at: type: string format: date-time example: '2026-01-15T10:30:00Z' UserRef: type: object properties: id: type: integer example: abc123 name: type: string example: Example Title email: type: string example: user@example.com CategoryRef: type: object properties: id: type: integer example: abc123 name: type: string example: Example Title IncidentUpdate: type: object required: - incident properties: incident: type: object properties: name: type: string description: type: string state: type: string priority: type: string assignee: $ref: '#/components/schemas/UserRef' example: example_value IncidentCreate: type: object required: - incident properties: incident: type: object required: - name properties: name: type: string description: Incident title description: type: string description: Incident description priority: type: string description: Priority level assignee: $ref: '#/components/schemas/UserRef' category: $ref: '#/components/schemas/CategoryRef' example: example_value parameters: ResourceId: name: id in: path required: true description: Unique identifier of the resource schema: type: integer Page: name: page in: query description: Page number for pagination schema: type: integer default: 1 PerPage: name: per_page in: query description: Number of results per page schema: type: integer default: 25 securitySchemes: bearerAuth: type: http scheme: bearer description: API token for authentication via Authorization Bearer header customerToken: type: apiKey in: path name: token description: Customer token for event submission endpoints externalDocs: description: Loggly API Documentation url: https://documentation.solarwinds.com/en/success_center/loggly/content/admin/api-overview.htm