vocabulary:
  name: Southwest Airlines Vocabulary
  description: >-
    Domain vocabulary for Southwest Airlines, covering flight operations, booking,
    loyalty programs, in-flight services, and airline industry terminology used
    across Southwest's customer-facing and operational systems.
  tags:
    - Airlines
    - Aviation
    - Travel
    - Fortune 500
  terms:
    - term: Flight
      definition: >-
        A scheduled air transportation service between an origin and destination
        airport, identified by a flight number, departure time, and aircraft type.
      category: Flight Operations
    - term: Itinerary
      definition: >-
        The complete sequence of flights and connections for a passenger's travel
        plan from origin to final destination.
      category: Booking
    - term: Fare
      definition: >-
        The price charged for a seat on a Southwest Airlines flight, categorized
        as Wanna Get Away, Wanna Get Away+, Anytime, or Business Select.
      category: Pricing
    - term: Rapid Rewards
      definition: >-
        Southwest Airlines' frequent flyer loyalty program in which customers earn
        points for flights, partner purchases, and credit card spending, redeemable
        for future travel.
      category: Loyalty
    - term: Rapid Rewards Points
      definition: >-
        The currency of the Southwest Airlines loyalty program, earned per dollar
        spent on qualifying purchases and redeemable for flights and other rewards.
      category: Loyalty
    - term: Boarding Pass
      definition: >-
        The document or mobile credential authorizing a passenger to board a specific
        Southwest Airlines flight, including boarding group and position assignment.
      category: Passenger Services
    - term: Open Seating
      definition: >-
        Southwest Airlines' seating policy where passengers choose any available seat
        after boarding, rather than having assigned seats.
      category: Passenger Services
    - term: Boarding Group
      definition: >-
        The alphabetical designation (A, B, or C) determining the order in which
        passengers board a Southwest Airlines flight.
      category: Passenger Services
    - term: EarlyBird Check-In
      definition: >-
        A paid service that automatically checks a passenger in before the standard
        24-hour check-in window, typically resulting in an earlier boarding position.
      category: Passenger Services
    - term: PNR (Passenger Name Record)
      definition: >-
        A unique confirmation code in the airline reservation system that identifies
        a passenger's booking and itinerary details.
      category: Booking
    - term: Check-In
      definition: >-
        The process by which a passenger confirms their intent to fly and receives
        their boarding position, available 24 hours before departure.
      category: Passenger Services
    - term: Flight Status
      definition: >-
        Real-time information about a flight's current state, including on-time,
        delayed, cancelled, or in-progress status.
      category: Flight Operations
    - term: Companion Pass
      definition: >-
        A Rapid Rewards benefit that allows a designated companion to fly free on
        every flight the member takes for a calendar year.
      category: Loyalty
    - term: In-Flight WiFi
      definition: >-
        Internet connectivity provided to passengers during a Southwest Airlines
        flight, delivered through the GoGo Inflight network at southwestwifi.com.
      category: In-Flight Services
    - term: Bags Fly Free
      definition: >-
        Southwest Airlines' policy of not charging fees for the first two checked
        bags per customer per flight.
      category: Policy
    - term: Tier Status
      definition: >-
        A loyalty program classification (A-List, A-List Preferred) earned by
        frequent Southwest flyers that provides additional benefits and upgrades.
      category: Loyalty