vocabulary:
  title: Spanning Vocabulary
  description: >-
    Domain vocabulary for Spanning (by Kaseya) — a SaaS backup and recovery platform
    providing cloud-to-cloud data protection for Microsoft 365, Google Workspace, and Salesforce.
  version: "1.0.0"
  created: "2026-05-02"
  modified: "2026-05-02"

terms:
  - term: SaaS Backup
    definition: >-
      Cloud-to-cloud backup protecting data stored in SaaS applications (Microsoft 365,
      Google Workspace, Salesforce) by making copies to a separate, vendor-managed cloud
      storage layer. Distinct from infrastructure backup.
    tags:
      - Core Concept

  - term: Cloud-to-Cloud Backup
    definition: >-
      A backup architecture where data is copied from one cloud service (e.g., Microsoft 365)
      to another cloud storage system (e.g., Spanning's managed storage), without any
      on-premises infrastructure involved.
    tags:
      - Architecture

  - term: License Assignment
    definition: >-
      The process of enabling Spanning Backup protection for a specific user. Only assigned
      users have their data actively backed up. Licenses can be assigned and unassigned
      via the API or admin portal.
    tags:
      - License Management

  - term: Backup Status
    definition: >-
      The current protection state of a user in Spanning: ENABLED (actively backed up),
      DISABLED (not being backed up), or PENDING (license change in progress).
    tags:
      - Status

  - term: Export
    definition: >-
      A Spanning operation that packages a user's backed-up data into a downloadable archive.
      Exports can be initiated via API and are used for data recovery, legal holds, or compliance.
      Export status progresses through PENDING, IN_PROGRESS, COMPLETED, or FAILED.
    tags:
      - Recovery
      - Compliance

  - term: Shared Drive
    definition: >-
      In Google Workspace, a shared drive (formerly Team Drive) is a collaborative storage
      space whose files are owned by the organization rather than individual users. Spanning
      backs up shared drives separately from personal drives.
    tags:
      - Google Workspace
      - Data Model

  - term: Granular Restore
    definition: >-
      The ability to restore specific items (individual emails, files, calendar events,
      or contacts) rather than requiring a full account restore. Spanning supports
      granular restore for all protected applications.
    tags:
      - Recovery

  - term: Point-in-Time Recovery
    definition: >-
      Restoring a user's data to the state it was in at a specific past timestamp.
      Spanning maintains backup history enabling recovery from any point when a backup exists.
    tags:
      - Recovery

  - term: Infinite Retention
    definition: >-
      Spanning's backup retention policy of keeping all backup copies indefinitely
      at no additional cost, regardless of how old the data is.
    tags:
      - Policy

  - term: MSP (Managed Service Provider)
    definition: >-
      An IT service provider that manages Spanning Backup on behalf of multiple client
      organizations. Spanning's platform supports MSP multi-tenant management of client backups.
    tags:
      - Business Model

  - term: Shared Responsibility Model
    definition: >-
      The division of data protection responsibility between a SaaS provider (e.g., Google,
      Microsoft) and the customer. SaaS providers protect infrastructure but not data.
      Spanning addresses the customer's side of this model.
    tags:
      - Security
      - Compliance

  - term: API Token
    definition: >-
      A static authentication credential for the Spanning Backup API. Generated from
      Settings > Backup and Security > API Token in the Spanning admin portal and passed
      as the Authorization header in API requests.
    tags:
      - Authentication
      - Security