slug: splio
provider: Splio
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 8
edges:
- tag: Members
  spec_file: splio-members-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.92
  evidence: POST /loyalty/members 'Create a member'; GET /loyalty/members/{id}/balance 'Get a member's
    point balance'; POST /loyalty/members/{card_code}/tier_change 'Update a member's tier'
  reason: Loyalty membership lifecycle, point balances and tier changes are core loyalty programme management,
    not generic customer master data.
- tag: Programs
  spec_file: splio-programs-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.92
  evidence: GET /loyalty/programs 'List programs'; GET /loyalty/programs/{id}/tiers 'List program's tiers'
  reason: Explicit loyalty programme and tier definitions plus programme membership listing — Loyalty
    & Retention Management.
- tag: Points
  spec_file: splio-points-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.9
  evidence: POST /loyalty/v1/members/{card_code}/credit 'Credit points'
  reason: Crediting and listing loyalty points for members is loyalty programme operation.
- tag: Reward
  spec_file: splio-reward-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.9
  evidence: POST /loyalty/v1/rewards/{id}/grant 'Grant a reward'; POST /loyalty/v1/reward-attributions/{id}/burn
    'Use a reward granted to a loyalty member'
  reason: Reward definition, eligibility, granting and burning for loyalty members is loyalty programme
    administration.
- tag: Loyalty
  spec_file: splio-loyalty-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.88
  evidence: GET /loyalty/v2/contacts/{id}/points 'List a contact's points history'
  reason: Loyalty point history for a contact is squarely loyalty programme administration; vendor explicitly
    provides 'loyalty and rewards programs'.
- tag: Reward stock and codes
  spec_file: splio-reward-stock-and-codes-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.82
  evidence: POST /loyalty/rewards/{id}/instances/send 'Upload a reward's codes'
  reason: Loading redemption code inventory for loyalty rewards supports the loyalty/rewards programme;
    single operation so slightly lower confidence.
- tag: Contact
  spec_file: splio-contact-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.8
  evidence: GET /data/contacts  List & search contacts; POST /data/contacts  Create a contact; GET /data/contacts/{id}/activities;
    POST /data/contacts/optout
  reason: CRUD and search over the customer/contact record plus activities, orders, list subscriptions
    in a Customer Data Platform — customer master data management within CRM.
- tag: Group
  spec_file: splio-group-api-openapi.yml
  capability_id: BC-420.20
  capability_id_l1: BC-420
  capability_name: Customer Segmentation Management
  confidence: 0.72
  evidence: POST /target/groups 'Create a group'; POST /target/groups/{id}/add 'Add contacts to a group'
  reason: Groups of contacts created and maintained under the /target/ namespace are marketing audience
    segments/lists used for treatment targeting, matching Customer Segmentation Management. Some chance
    it is better read as generic customer data list handling.