generated: '2026-08-29'
method: searched
source: https://www.sponsorunited.com/legal/service-level-agreement
versioning:
  scheme: unversioned paths
  current_version: v1
  policy_published: false
  note: info.version is "v1" but no path carries a version segment and no versioning
    policy is published.
deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  note: >-
    No deprecation policy, no Sunset or Deprecation response headers, and no announced
    notice period. Deprecation is communicated only inside the OpenAPI description
    itself: four operations carry deprecated: true and name their replacement in prose.
    Because there is no developer portal or changelog, a consumer's only way to learn an
    operation is going away is to re-read the spec.
  deprecated_operations:
  - operation: POST /api/search/smart/brands/locations
    operationId: 6f77cd0dc54389927b6029003009d583
    replacement: Reporting API /brands/locations
  - operation: POST /api/search/smart/brands/locations/metadata
    operationId: 0da01e381072ea7386ed981e13045004
    replacement: Reporting API POST /brands/locations/metadata
  - operation: POST /api/search/smart/brands/locations/download
    operationId: 24c1066d5edffa9b62deef7672933b23
    replacement: Reporting API POST /brands/locations/download
  - operation: GET /api/notes/{leagueId}/internal-scouting
    operationId: df19c4cb21646bf53cdb231a7b5d5207
    replacement: GET /api/properties/{teamId}/internal-scouting
status_page:
  url: https://sponsorunited.statuspage.io/
  provider: Atlassian Statuspage
  http_status: 200
  state_at_probe: All Systems Operational
sla:
  published: true
  url: https://www.sponsorunited.com/legal/service-level-agreement
  http_status: 200
  target_uptime: 99.0%
  measurement: Monthly, excluding Excused Downtime; not cumulative across months.
  scheduled_maintenance_cap: Not more than 15 hours per rolling three calendar months,
    5 hours in any calendar month, 3 hours in any one week.
  remedy: >-
    Missing the target in a single month is expressly not a breach. Only after three
    consecutive months below target may the customer serve a Performance Notice, giving
    SponsorUnited 30 days to cure; service credits and termination are the sole and
    exclusive remedy.
  scope: The SU Platform at pro.sponsorunited.com. The SLA does not name the API as a
    separately covered service.
  support:
    contact: clientservices@sponsorunited.com
    entity: SponsorUnited, Inc., 2299 Summer Street #1081, Stamford, CT 06905, USA
changelog:
  url: https://help.sponsorunited.com/en/collections/7168679-data-product-releases
  http_status: 200
  entries: 2
  dated: false
  note: >-
    The closest thing to a changelog is a help-center collection titled "Data & Product
    Releases" holding two undated articles (an SPND launch announcement and a navigation
    guide for SponsorUnited 4.0). It is a product-announcement page, not an API changelog
    — no API change has ever been announced publicly.