specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Stay AI
providerId: stay-ai
created: '2026-07-10'
modified: '2026-07-10'
reconciled: true
tags:
- Subscriptions
- Retention
- Shopify
- Ecommerce
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Stay AI spend. Stay AI bills a flat monthly platform fee plus
  a per-transaction fee (percentage plus flat amount) on processed subscription
  orders, invoiced through the Shopify billing relationship. Cost scales with
  subscription order volume rather than API call volume, so the primary cost
  driver is the number and value of recurring transactions the platform
  processes.
notes: >-
  Fee figures reflect the Shopify App Store listing and Stay AI pricing page as
  of 2026-07-10 and should be verified during reconciliation.
sources:
- https://apps.shopify.com/stayai-subscriptions
- https://stay.ai/pricing/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Stay AI
serviceCategory: Ecommerce and Retail
billingModel:
  pricingCategory: Subscription-Plus-Usage
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Recurring
  - Usage
meters:
- name: platform_fee
  description: Flat monthly platform subscription fee for the Stay AI app.
  unit: months
  aggregation: sum
  dimensions:
  - account
- name: transaction_percent_fee
  description: Percentage fee charged on the value of each processed subscription transaction.
  unit: transactions
  aggregation: sum
  dimensions:
  - account
  - order
- name: transaction_flat_fee
  description: Flat per-transaction fee charged on each processed subscription order.
  unit: transactions
  aggregation: sum
  dimensions:
  - account
  - order
focusColumns:
  ServiceName: Stay AI Subscriptions
  ServiceCategory: Ecommerce and Retail
  ProviderName: Stay AI
  PublisherName: Stay AI
  InvoiceIssuerName: Stay AI
  BillingCurrency: USD
  ChargeCategory: Recurring
  PricingCategory: Subscription-Plus-Usage
principles:
- name: Visibility
  description: Track monthly platform fee plus per-transaction fees against subscription order volume and processed revenue.
- name: Allocation
  description: Attribute Stay AI cost to the subscription program and to the brands or storefronts driving recurring orders.
- name: Optimization
  description: Use RetentionEngine and portal experiences to reduce churn and grow LTV so the per-transaction fee is offset by higher retained revenue.
- name: Accountability
  description: Review transaction-fee spend monthly against subscription revenue and retention KPIs.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com