generated: '2026-08-13'
method: searched
source: >
  https://www.storylane.io/pricing and
  https://docs.storylane.io/integrations/integrations-and-data-flow/external-api,
  plus live header observation of https://api.storylane.io and
  https://identity.storylane.io on 2026-08-13.
specificationVersion: "0.1"
aid: storylane:rate-limits
name: Storylane API Rate Limits
description: >
  Storylane does not publicly document specific numeric rate limits for its
  External REST API. API access is gated to Enterprise plan customers only,
  and rate limit details are communicated directly upon onboarding. The notes
  below reflect what is known from public documentation and general platform
  behaviour.
url: https://docs.storylane.io/integrations/integrations-and-data-flow/external-api
rateLimits:
  - name: External API — General
    description: >
      The Storylane External API is available exclusively on the Enterprise
      plan. Specific rate limit values (requests per minute or per day) are
      not published in the public documentation. Enterprise customers should
      contact support@storylane.io during onboarding to obtain the applicable
      rate limit thresholds for their workspace.
    scope: workspace
    limitType: requests
    limit: unspecified
    window: unspecified
    notes: >
      Access tokens are issued per workspace and cannot be recovered if lost,
      as they are not stored server-side. Each API request must include the
      workspace_id and a Bearer access_token in the Authorization header.
      Contact support@storylane.io for current rate limit details.

  - name: Account Reveal — Starter Plan
    description: >
      The account reveal feature (company identification from demo visitor
      traffic) is limited to 250 account reveals per month on the Starter plan.
    scope: workspace
    limitType: account-reveals
    limit: 250
    window: monthly
    plan: Starter

  - name: Account Reveal — Growth Plan
    description: >
      The account reveal feature is limited to 2,500 account reveals per month
      on the Growth plan.
    scope: workspace
    limitType: account-reveals
    limit: 2500
    window: monthly
    plan: Growth

  - name: RepX Chat — Growth Plan Capacity
    description: >
      The RepX Chat Growth plan supports up to 10,000 monthly visitors for
      AI-driven conversational sales agent interactions.
    scope: workspace
    limitType: monthly-visitors
    limit: 10000
    window: monthly
    plan: RepX Chat Growth

  - name: RepX Chat — Premium Plan Capacity
    description: >
      The RepX Chat Premium plan supports up to 40,000 monthly visitors for
      AI video conversational agent interactions.
    scope: workspace
    limitType: monthly-visitors
    limit: 40000
    window: monthly
    plan: RepX Chat Premium

  - name: Account Reveal — Premium Plan
    description: >
      The account reveal feature is limited to 10,000 account reveals per month
      on the Premium plan.
    scope: workspace
    limitType: account-reveals
    limit: 10000
    window: monthly
    plan: Premium

  - name: AI Video Avatar — Starter Plan
    description: >
      AI video avatar generation is limited to 20 minutes of rendering per
      month on the Starter plan.
    scope: workspace
    limitType: video-avatar-minutes
    limit: 20
    window: monthly
    plan: Starter

  - name: AI Video Avatar — Growth Plan
    description: >
      AI video avatar generation is limited to 125 minutes of rendering per
      month on the Growth plan.
    scope: workspace
    limitType: video-avatar-minutes
    limit: 125
    window: monthly
    plan: Growth

  - name: AI Video Avatar — Premium Plan
    description: >
      AI video avatar generation is limited to 250 minutes of rendering per
      month on the Premium plan.
    scope: workspace
    limitType: video-avatar-minutes
    limit: 250
    window: monthly
    plan: Premium

  - name: AI Video Avatar — Enterprise Plan
    description: >
      Enterprise plan customers have unlimited AI video avatar usage with no
      monthly rendering cap.
    scope: workspace
    limitType: video-avatar-minutes
    limit: unlimited
    window: monthly
    plan: Enterprise

request_rate_limits:
  published: false
  limit_count: 0
  response_headers_observed: []
  response_headers_documented: []
  exhaustion_status: undocumented
  retry_after: not observed
  verified: probed
  note: >
    HONEST ZERO ON REQUEST LIMITS. Storylane publishes no numeric API request
    limit for any surface, and no rate-limit signaling was observed on the wire.
    Live responses from https://api.storylane.io/oembed/meta and
    https://identity.storylane.io/mcp on 2026-08-13 carried no X-RateLimit-*, no
    RateLimit-* and no Retry-After header. An agent or integrator therefore has
    no runtime signal about how close it is to a limit - it can only fail.
    Every limit enumerated above is a PRODUCT QUOTA (billing-shaped, per plan,
    per month), not a request-rate limit.
quota_limit_count: 10