generated: '2026-08-29' method: searched source: >- https://docs.strivacity.com/docs/release-support-matrix , https://docs.strivacity.com/changelog , https://status.strivacity.com/ , https://docs.strivacity.com/docs/our-security-and-privacy-commitment versioning: scheme: named product releases (city names), with path-versioned APIs (v1, selective v2) current_release: Philadelphia current_release_date: '2026-07-09' cadence: roughly quarterly policy_url: https://docs.strivacity.com/docs/release-support-matrix deprecation_policy: published: true url: https://docs.strivacity.com/docs/release-support-matrix model: N / N-1 / N-2 major-version support window tiers: - version: N (current) support: Full Support detail: Active development, new features, enhancements, security patches, full technical support. - version: N-1 (prior major) support: Full Support detail: Same coverage as N; all applicable fixes and security updates. Feature backports at Strivacity's discretion. - version: N-2 support: Maintenance / Limited Support detail: Critical and security fixes only. No new feature enhancements. - version: N-3 and older support: End-of-Life detail: No support, patches or updates. Continued use is at the customer's own risk. sunset_header: false deprecation_header: false rfc8594: false header_note: >- No RFC 8594 Sunset or Deprecation response header is declared in any published OpenAPI document or documented in the API reference. The support window is a product-lifecycle policy stated in prose, not a runtime signal an agent can read off a response. breaking_change_communication: >- Breaking changes are called out at the top of the release note for the affected release and the reader is told to check with their Customer Success representative before upgrading. The Geneva and Madrid releases both carry such a banner. deprecated_operations: count: 0 note: >- Not one of the 452 operations across the six published OpenAPI documents carries `deprecated: true`. Given the release notes DO record breaking changes (Madrid retired legacy hook log endpoints), the specs are not being used to signal deprecation. status_page: url: https://status.strivacity.com/ http_status: 200 platform: Atlassian Statuspage subscribe: true granularity: >- Per-service and per-region. Components are broken out as Admin Console Services, Analytics and Dashboard Services and further service groups, each reported independently across 15 AWS regions (us-east-1, us-east-2, us-west-2, ca-central-1, sa-east-1, eu-west-1, eu-west-2, eu-central-1, eu-central-2, af-south-1, me-south-1, ap-east-1, ap-southeast-1, ap-southeast-2, ap-northeast-2). observed_state: All Systems Operational, 0 incidents in the last 30 days (2026-08-29) sla: published: false note: >- No public uptime SLA percentage is published. What is published is an RTO and RPO of 2 hours each, stated on both the Trust Center risk profile and the security and privacy commitment page. rto: 2 hours rpo: 2 hours data_retention: application_and_network_logs: 35 days backups: hourly for Kubernetes production data, daily for RDS account_data: destroyed on decommissioning of a customer environment or on request source: https://docs.strivacity.com/docs/our-security-and-privacy-commitment changelog: url: https://docs.strivacity.com/changelog artifact: changelog/strivacity-changelog.yml