generated: '2026-08-13'
method: searched
source: >-
  https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.1/integration/web_services/rest_api/
  (REST API versioning), https://support.sugarai.com/resources/understanding_sugars_release_cadence/
  (release cadence), https://status.cloud.sugarai.com/ (system status)
description: >-
  Version lifecycle for the Sugar REST API. Sugar versions the REST API in the
  URI path (v10 through v11.27 as of the 26.1 Developer Guide). Older API
  versions remain callable for backward compatibility and are retired over time;
  SugarCRM moves superseded product documentation to an "unsupported_versions"
  track. The PRODUCT is versioned separately on a <year>.<release>.<patch>
  scheme (26.1.0 current, released 2026-05-19) shipping semi-annually to
  SugarCloud and annually on-site. Cloud availability is reported on a public
  status page. Re-read 2026-08-13 after the SugarAI rebrand moved the
  documentation host to support.sugarai.com.
versioning:
  scheme: uri-path
  pattern: /rest/v{version}/
  range: v10 - v11.27
  docs: https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.1/integration/web_services/rest_api/
deprecation:
  policy: >-
    Older REST API versions and older product releases are moved to an
    "unsupported versions" documentation track and eventually retired; clients
    are expected to migrate to a current v11_x version.
  supported_versions_docs: https://support.sugarai.com/documentation/
  unsupported_versions_track: https://support.sugarai.com/documentation/unsupported_versions/
  sunset_header: false
  deprecation_header: false
  notes: >-
    No RFC 8594 Sunset or Deprecation headers are emitted, and no dated API
    retirement schedule is published - retirement is signalled by moving the
    version's documentation to the unsupported_versions track.
status_page: https://status.cloud.sugarai.com/
sla:
  notes: SugarCloud availability is reported publicly; contractual SLA is per subscription agreement.
product_releases:
  scheme: '<Sugar_Product> <Year>.<Release>.<Patch>'
  cadence: semi-annual on SugarCloud; annual for on-site deployments
  current: 26.1.0
  current_released: '2026-05-19'
  docs: https://support.sugarai.com/resources/understanding_sugars_release_cadence/
  see: changelog/sugarcrm-changelog.yml
brand:
  note: >-
    SugarCRM rebranded to SugarAI in April 2026. www.sugarcrm.com 301s to
    www.sugarai.com and support.sugarcrm.com 301s to support.sugarai.com; legacy
    URLs still resolve through the redirect.