generated: '2026-08-13'
method: searched
source: https://www.sugarai.com/pricing
description: >-
  Published subscription pricing for the SugarAI (formerly SugarCRM) platform,
  read from the public pricing page. Three named tiers are listed with per-user
  list prices, all billed annually with a 15-user minimum. Pricing is
  seat-based subscription pricing for the CRM product - the Sugar REST API is
  included with the subscription and is not separately metered or priced, and no
  API-specific plan, quota, or overage is published. Customized packaging is
  available through sales.
docs:
  - https://www.sugarai.com/pricing
  - https://www.sugarai.com/contact/contact-sales
currency: USD
billing_period: annual
plan_count: 3
plans:
  - name: Standard
    price: 59
    currency: USD
    unit: per user
    period: month
    billing: annual
    minimum_users: 15
    includes:
      - Accounts & contact management
      - Lead & opportunity management
      - Quote management
      - Activity management
      - Pipeline management
      - Business process management
      - Reporting & analytics
      - Mobility
      - Basic support
  - name: Advanced
    price: 85
    currency: USD
    unit: per user
    period: month
    billing: annual
    minimum_users: 15
    includes_previous: Standard
    includes:
      - Mail & calendar integration
      - Case management
      - Bug tracking
      - Standard support
      - Sugar Intelligence
      - sales-i
      - Smart Guides
  - name: Premier
    price: 135
    currency: USD
    unit: per user
    period: month
    billing: annual
    minimum_users: 15
    includes_previous: Advanced
    includes:
      - Geo mapping
      - Discover
      - 2x file managed storage
      - 2x data managed storage
      - Enhanced support
      - LinkedIn connector
api_pricing:
  metered: false
  note: >-
    No published per-call API pricing. API access is part of the platform
    subscription; SugarCloud enforces platform-level throughput limits rather
    than a purchased API quota - see rate-limits/sugarcrm-rate-limits.yml.
custom_pricing:
  available: true
  contact: https://www.sugarai.com/contact/contact-sales
  note: Customized packaging based on company size and requirements is offered through sales.