generated: '2026-07-21'
method: searched
status: published
source: https://www.supportlogic.com/platform/mcp-server/
notes: SupportLogic advertises a first-party hosted/remote MCP server that connects its Service Experience
  Data Cloud to MCP clients (Claude, ChatGPT, and enterprise apps). The endpoint is tenant-scoped and
  generated from the SupportLogic Command Center (Settings -> MCP Server -> Generate Credentials). At
  probe time (2026-07-21) the advertised host mcp.supportlogic.com did not resolve publicly (NXDOMAIN)
  - the endpoint pattern below is taken verbatim from the product page and is expected to be provisioned
  per tenant. The tool catalog is transcribed from the product page, grouped as published; treat as a
  documented surface rather than a live-verified manifest.
server:
  name: supportlogic
  transport: http
  protocol: JSON-RPC 2.0
  url: https://mcp.supportlogic.com/v1/{tenant-id}
  auth:
    type: bearer
    note: Bearer token generated in the SupportLogic Command Center per tenant.
tools:
- name: account.health
  group: Account & Customer Context
- name: account.summary
  group: Account & Customer Context
- name: account.escalations
  group: Account & Customer Context
- name: account.history
  group: Account & Customer Context
- name: case.summary
  group: Case Intelligence
- name: case.signals
  group: Case Intelligence
- name: case.related
  group: Case Intelligence
- name: case.route
  group: Case Intelligence
- name: knowledge.search
  group: Knowledge & Resolution
- name: knowledge.answer
  group: Knowledge & Resolution
- name: kb.draft
  group: Knowledge & Resolution
- name: reply.draft
  group: Knowledge & Resolution
- name: signal.list
  group: Signals & Alerts
- name: alert.subscribe
  group: Signals & Alerts
- name: trend.detect
  group: Signals & Alerts
- name: voice.analyze
  group: Signals & Alerts
deployment:
  mode: none
  endpoint: https://mcp.supportlogic.com/v1/{tenant-id}
  verified: probed
  probe: dead
  note: the endpoint this manifest claimed did not answer; recorded as none rather than deleted so the
    claim stays auditable
  checked: '2026-08-12'
  source: catalog MCP census