slug: surveymonkey provider: SurveyMonkey generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 2 edges: - tag: Responses spec_file: surveymonkey-responses-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.8 evidence: GET /surveys/{survey_id}/responses listSurveyResponses; GET /surveys/{survey_id}/rollups Response counts (rollups); GET /surveys/{survey_id}/trends Response trends reason: Retrieving and aggregating survey responses with rollups and trends is exactly the collection and analysis of survey/voice-of-customer feedback. Clear capability; slight residual ambiguity on whether it serves customer feedback or broader market research. - tag: Surveys spec_file: surveymonkey-surveys-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.8 evidence: 'POST /surveys createSurvey Create survey; GET /surveys listSurveys; schemas: Survey' reason: Creating and managing surveys on a feedback platform directly realises survey / voice-of-customer programme management. Minor ambiguity only over whether the surveys serve customer feedback or market research.