specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: SurveyMonkey
providerId: surveymonkey
created: '2026-05-08'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-08, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-08'
reconciled: true
tags:
- Surveys
- Market Research
- Feedback
- NPS
- Forms
- FinOps
- Cost Management
- FOCUS
description: >-
  FOCUS-aligned FinOps profile for SurveyMonkey. Billing is per-user-per-month
  on the team plans (Advantage/Premier) with annual response bundles, plus
  $0.15/response overage. Enterprise contracts are negotiated. SurveyMonkey
  Audience (paid panel) is metered separately.
notes: >-
  Workgroups in Enterprise can be used to allocate cost by business unit;
  billing is annual and invoiced in USD. Public-app daily 500K request quota
  has no incremental cost as long as it stays within the API rate-limit
  schedule.
sources:
- https://www.surveymonkey.com/pricing/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: SurveyMonkey
serviceCategory: Surveys / Feedback
billingModel:
  pricingCategory: Subscription + Usage (overage)
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: SurveyMonkey
  ServiceCategory: Surveys
  ProviderName: SurveyMonkey
  PublisherName: SurveyMonkey
  InvoiceIssuerName: SurveyMonkey
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingUnit: user-month / response
meters:
- name: seats
  description: Active billable seats per plan tier.
  unit: user-month
  aggregation: max
  dimensions:
  - workgroup
  - tier
- name: responses
  description: Survey responses counted against the annual bundle.
  unit: response
  aggregation: sum
  dimensions:
  - workgroup
  - survey
- name: response_overage
  description: Responses above the annual bundle billed at $0.15 each.
  unit: response
  aggregation: sum
  dimensions:
  - workgroup
- name: audience_panel
  description: SurveyMonkey Audience paid-panel completes.
  unit: completion
  aggregation: sum
  dimensions:
  - workgroup
  - survey
principles:
- name: Visibility
  description: Use the SurveyMonkey admin Usage page; export response counts per survey for chargeback.
- name: Allocation
  description: Workgroups for Enterprise; use survey naming conventions otherwise.
- name: Optimization
  description: Right-size to Advantage vs Premier annually; consolidate seats; throttle long-running data exports to avoid unnecessary recompute.
- name: Accountability
  description: Assign workgroup owners; alert when annual response burn-down exceeds plan trajectory.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com