generated: '2026-08-14'
method: searched
source: https://symbl.ai/company/pricing/
docs: https://symbl.ai/company/pricing/
currency: USD
billing_period: monthly
model: usage-based
notes: >-
  Read verbatim from Symbl.ai's live public pricing page on 2026-08-14 (HTTP 200). The page is
  fully public — no login, no sales gate — and prices audio/video by the minute and text by the
  word, with per-tier concurrency ceilings. IMPORTANT CONTEXT: the page still sells the product
  and its Sign-up buttons still point at https://platform.symbl.ai/#/signup, which no longer
  resolves in DNS, so none of these plans can actually be purchased or self-served today. See
  lifecycle/symblai-lifecycle.yml. Prices are recorded exactly as published; nothing is
  inferred.
plan_count: 3
plans:
- name: Free
  price: 0
  currency: USD
  billing_period: monthly
  commitment: none
  credit_card_required: false
  included:
  - metric: audio_video_minutes
    quantity: 1000
    period: month
    unit_price: 0
  - metric: text_words
    quantity: 10000
    period: month
    unit_price: 0
  - metric: call_score_criteria
    quantity: 50
    unit_price: 0
  - metric: real_time_assist_minutes
    quantity: 5
    unit_price: 0
  limits:
    concurrent_connections: 5
  overage: null
  signup: https://platform.symbl.ai/#/signup
  signup_reachable: false
- name: PayG
  price: null
  price_note: Pay-as-you-go; no usage commitment required.
  currency: USD
  billing_period: monthly
  commitment: none
  included:
  - metric: audio_video_minutes
    quantity: 1000
    period: month
    unit_price: 0
  - metric: text_words
    quantity: 10000
    period: month
    unit_price: 0
  - metric: real_time_assist_minutes
    quantity: 5
    unit_price: 0
  overage:
  - metric: audio_video_minutes
    tiers:
    - range: 1001-30000
      unit_price: 0.027
      unit: minute
    - range: 30001+
      unit_price: 0.017
      unit: minute
  - metric: text_words
    tiers:
    - range: 10001-3750000
      unit_price: 0.0002
      unit: word
    - range: 3750001+
      unit_price: 0.00012
      unit: word
  - metric: call_score_criteria
    unit_price: 0.10
    unit: criteria per conversation
  limits:
    concurrent_connections: 50
  signup: https://platform.symbl.ai/#/signup
  signup_reachable: false
- name: Enterprise
  price: null
  price_note: Custom — contact sales. High-volume usage discounts.
  currency: USD
  commitment: custom
  included:
  - Nebula Model API access at scale
  - Enterprise support and SLAs
  - Deployment in a private environment
  limits:
    concurrent_connections: custom
  contact: https://symbl.ai/company/request-a-demo/
footnotes:
- >-
  Real Time Assist API is capped at 5 free minutes on both Free and PayG; additional usage
  requires contacting sales.
x-evidence:
  fetched: '2026-08-14'
  url: https://symbl.ai/company/pricing/
  http_status: 200
  content_type: text/html; charset=UTF-8