generated: '2026-08-29'
method: searched
source: https://support.syncari.com/hc/en-us/articles/38548467297940-Syncari-Service-Health-Check
name: Syncari rate limits
description: >-
  Syncari publishes exactly one numeric call-frequency limit anywhere in its documentation - a minimum ping
  interval on the three public health endpoints. No rate limit is documented for the Syncari Embed API or the MCP
  server, and no rate-limit response header is documented anywhere: a search of all 425 help-centre articles found
  zero occurrences of X-RateLimit, RateLimit- or Retry-After.
limit_count: 1
checked: '2026-08-29'
limits:
- id: health-endpoint-ping-interval
  scope: per-endpoint
  applies_to:
  - https://app.syncari.com/arcade/health
  - https://api.syncari.com/health
  - https://api.syncari.com/health/sync
  window: 30 minutes
  limit: 1
  unit: request
  wording: 'NOTE : The ping interval must be atleast 30 minutes for each of these endpoints.'
  enforcement: not stated (documented as an instruction to integrators, not an observed 429)
  source: https://support.syncari.com/hc/en-us/articles/38548467297940-Syncari-Service-Health-Check
headers:
  documented: false
  x_ratelimit: not documented
  ratelimit_draft: not documented
  retry_after: not documented
  evidence: >-
    Zero matches for "X-RateLimit", "RateLimit" or "Retry-After" across all 425 published help-centre articles
    (searched 2026-08-29 via the Zendesk Help Center API).
status_on_exhaustion:
  code: 429
  documented: false
  note: >-
    429 is never stated as something api.syncari.com returns. It appears twice in Syncari's docs, both times about
    the systems Syncari CALLS: the Synapse SDK REST client retries 429/500/502/503/504 with backoff, and the CRUD
    Methods guide says a Result can signal failure "so the platform can understand if it needs to retry (in cases
    of rate limits / 429 errors)".
platform_side_throttling:
  apiMaxCrudSize:
    description: >-
      A Synapse declares apiMaxCrudSize - the maximum number of records handed to its create, update and delete
      methods per invocation. Defaults to 20 when unset.
    source: https://support.syncari.com/hc/en-us/articles/25947440030356-Models-Reference-Page
    note: This throttles Syncari's calls OUT to a connected system; it is not an inbound limit on Syncari's own API.
  connector_limits: >-
    Many Synapse setup articles discuss the SOURCE system's rate limits (Salesforce, HubSpot, Pendo, SAP, Eloqua,
    Pipedrive, Zoho and others). Those are third-party limits, not Syncari limits.
mcp:
  limits_documented: false
  note: No rate limit, concurrency cap or token budget is published for https://mcp.syncari.com/mcp.
gap: >-
  An agent cannot pace itself against the Syncari API. There is no documented quota, no response header carrying
  remaining budget, and no documented Retry-After - the only safe strategy is exponential backoff on any 429.