openapi: 3.2.0 info: title: SysAid REST Related Items API description: 'REST API for SysAid ITSM. Manage service records (incidents, requests, problems, changes), users (agents and end users), groups, companies, assets, configuration items (CIs), templates, attachments, webhooks (beta), and license manager records. Authentication uses Client Credentials to mint short-lived application access tokens. Source: https://developers.sysaid.com/' version: '1.0' contact: name: SysAid url: https://developers.sysaid.com/ servers: - url: https://your-account.sysaidit.com description: SysAid tenant base URL (replace your-account) security: - BearerAuth: [] tags: - name: Related Items paths: /getservicerecordrelateditems: get: tags: - Related Items summary: List related items operationId: getServiceRecordRelatedItems responses: '200': description: OK /addkbarticletoservicerecord: post: tags: - Related Items summary: Link KB articles operationId: addKbArticleToServiceRecord responses: '200': description: OK /deleteservicerecordknowledgebaserelateditem: delete: tags: - Related Items summary: Unlink KB articles operationId: deleteServiceRecordKnowledgebaseRelatedItem responses: '204': description: Deleted components: securitySchemes: BearerAuth: type: http scheme: bearer description: 'OAuth 2.0 Client Credentials grant: exchange client_id and client_secret at /generateaccesstoken for a short-lived access token (default 24h), then pass as "Authorization: Bearer ".'