openapi: 3.1.0 info: title: SysAid REST ActionItems Templates API description: 'REST API for SysAid ITSM. Manage service records (incidents, requests, problems, changes), users (agents and end users), groups, companies, assets, configuration items (CIs), templates, attachments, webhooks (beta), and license manager records. Authentication uses Client Credentials to mint short-lived application access tokens. Source: https://developers.sysaid.com/' version: '1.0' contact: name: SysAid url: https://developers.sysaid.com/ servers: - url: https://your-account.sysaidit.com description: SysAid tenant base URL (replace your-account) security: - BearerAuth: [] tags: - name: Templates paths: /getsrtemplatebysrid: get: tags: - Templates summary: Get template by service record ID operationId: getSrTemplateBySrId responses: '200': description: OK /getsrtemplatebyid: get: tags: - Templates summary: Get template by ID operationId: getSrTemplateById responses: '200': description: OK /searchsrtemplates: get: tags: - Templates summary: Search templates operationId: searchSrTemplates responses: '200': description: OK components: securitySchemes: BearerAuth: type: http scheme: bearer description: 'OAuth 2.0 Client Credentials grant: exchange client_id and client_secret at /generateaccesstoken for a short-lived access token (default 24h), then pass as "Authorization: Bearer ".'